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Business Analyst

5 hours ago

Baltimore, Maryland, United States Infinite Legacy Full time

Join Our Mission at Infinite Legacy

Are you passionate about making a real difference? At Infinite Legacy, every role helps save and heal lives through organ, eye, and tissue donation. We are a community driven by compassion, integrity, trust, belonging, and innovation—honoring donors and their families while bringing hope and healing to recipients. Join us and be part of meaningful work that impacts lives every day

About the Role

Working across all departments the Business Analyst ensures that Infinite Legacy's applications align with operational strategy, compliance standards, and end-user workflows. Position may require travel to Infinite Legacy regional offices and partner hospitals.

Responsibilities Include

  • Gather, define, and document business needs across departments for new or enhanced system capabilities.
  • Translate user input into structured requirements, user stories, or functional specifications.
  • Partner with Application Solutions staff (e.g., Solutions Architect, Clinical Informatics Analyst, Data Analysts) to co-design solutions that align with both system capabilities and business goals.
  • Validate technical feasibility and integration points with relevant teams.
  • Map current-state workflows and identify inefficiencies, workarounds, or risks.
  • Lead or contribute to process improvement initiatives and recommend technology-enabled solutions.
  • Collaborate in the development and execution of test plans, including user acceptance testing.
  • Ensure implemented solutions meet documented business and functional requirements.
  • Create user guides, process diagrams, and training materials to support successful adoption of solutions.
  • Maintain documentation of decisions, change requests, and project scope throughout the lifecycle.
  • Serve as a liaison between clinical operations, quality, data, and IT stakeholders.
  • Facilitate workshops or one-on-one sessions to explore pain points and emerging needs.
  • Contribute to application governance by supporting role design, permissions, and workflow controls.
  • Participate in governance committees or cross-functional workgroups as needed.
  • Monitor solution performance post-implementation and gather user feedback to inform iterative improvements.
  • Support change management, training, and stakeholder alignment efforts during solution rollouts.
  • Review and analyze IT tickets involving user confusion, unexpected system behavior, or process misalignment.
  • Engage with users to understand how they are interacting with the system and identify potential training or process issues.

Qualifications

  • Bachelor's degree in Business, Health Informatics, Information Systems, or a related field preferred.
  • 3–5 years of business analysis experience in healthcare, clinical systems, or technology-driven operations.
  • Experience using or supporting EMRs such as Epic, Cerner, Meditech, or other clinical systems (preferred).
  • Experience supporting system testing, data validation, or user support.
  • Exposure to health data standards (e.g., HL7, FHIR) or healthcare interoperability concepts (a plus).
  • Change management experience within healthcare settings.

Required Skills

  • Strong communication and interpersonal skills.
  • Excellent critical thinking and problem-solving abilities.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Familiarity with clinical systems and project management software.
  • Understanding of business analysis methods and SDLC.

Preferred Skills

  • Experience with EMRs such as Epic, Cerner, or Meditech.
  • Exposure to health data standards (e.g., HL7, FHIR).
  • Change management experience in healthcare settings.

Pay range and compensation package

$63,020.00 To $70,900.00

At Infinite Legacy, we care about our employees' well-being, both at work and in life. That is why we offer an excellent benefits package designed to support you and your family:

  • A supportive, mission-driven workplace culture.
  • Health, Dental & Vision Insurance:
    Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles.
  • Paid Time Off:
    Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual.
  • 401K:
    Contribute to your retirement on day one of employment that is 100% vested with a 6% match.
  • Life & Disability Insurance:
    Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability, and long-term disability.
  • Pet Insurance Discounts:
    Because your furry friends matter too
  • Tuition Reimbursement:
    We support your growth and development with education.

Join our team today and experience a workplace that truly values you