Appointment Coordinator Team Leader

1 week ago

Eau Claire, Wisconsin, United States Marshfield Clinic Health System Full time

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Job Title:

Appointment Coordinator Team Leader

Cost Center:

Eau Claire-Appointments

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

See Job Description for detail (United States of America)

Job Description:

JOB SUMMARY

The Appointment Coordinator Team Lead serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. They assess the needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer's needs and Clinic policy. The Appointment Coordinator Team Lead acts as a resource and role model and demonstrates excellent problem-solving, interpersonal, and leadership skills.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Six months' previous experience in a healthcare facility to include direct patient contact or previous customer service experience. Demonstrated leadership skills.

Preferred/Optional: Previous office leadership experience.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

  • Team Member

    6 days ago

    Eau Claire, Wisconsin, United States Bagel Brands Full time

    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD  This is our purpose.  Our team brings this to life by focusing on what's really important – TEAM, GUEST, BUSINESS  It's that simple.  If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships,...

  • Team Member

    1 day ago

    Eau Claire, Wisconsin, United States Circle K Full time

    Store : 2109 Highland Ave, Eau Claire, Wisconsin 54701Shift AvailabilityFlexible AvailabilityJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Front Office Associate

    6 days ago

    Eau Claire, Wisconsin, United States Nystrom & Associates, Ltd. Full time

    Brief DescriptionLocation: 3703 Oakwood Hills Parkway, Suite 100Eau Claire, WI 54701Working Model: OnsiteEmployee Type: 1.0 FTEAt Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest—with 2,000+ team members across 80+ locations in five states—we offer the stability and...

  • Program Manager

    2 days ago

    Eau Claire, Wisconsin, United States Brotoloc Health Care Systems Inc Full time

    Brotoloc NorthWe are currently accepting Program Manager applications:Benefits available: For Your Wallet:Paid trainingFree mealsBack Up PayRain – Get paid before paydayReferral bonusLength of Service Bonus PTO starts accruing on date of hireFor Your Health: Low to No Cost Health Insurance FSA – Flexible Spending AccountCompany paid Life...

  • CCS Supervisor

    2 hours ago

    Eau Claire, Wisconsin, United States Eau Claire County Full time

    POSITION SUMMARYThe Comprehensive Community Services (CCS) Supervisor provides programmatic and administrative supervision in the Comprehensive Community Services (CCS) Program in compliance with Wisconsin Administrative code DHS 36. With the expanded growth in CCS additional supervision is needed to ensure quality and effective clinical...

  • Registered Nurse

    4 days ago

    Eau Claire, Wisconsin, United States OakLeaf Clinics Full time

    OakLeaf Clinics - Eau Claire Medical ClinicOakLeaf Clinics - Eau Claire Medical Clinic is proud to offer an exciting opportunity for a full-time registered nurse to join our growing team.OakLeaf Clinics is dedicated to providing our patients with compassion, trust, and a lifetime of individualized care. Our healthcare team consists of physicians, nurse...

  • Accounting Manager

    1 week ago

    Eau Claire, Wisconsin, United States Eau Claire Area School District Full time

    Position Start DateAs soon as possibleSalary/Wage$108,687 - $131,983/yearTerms/Schedule1.0 FTE, permanent positionAppointment TypeFull TimeDescriptionThe Accounting and Payroll Manager, under the direction of the Executive Director of Business Services, implements, coordinates, and supervises the District's accounting systems and data processing system...

  • Full-Time Driver – Handi-Lift

    1 week ago

    Eau Claire, Wisconsin, United States Handi-Lift Inc Full time

    Location: Eau Claire and surrounding areaJob Type: Full-TimeAbout Us:Handi-Lift is a trusted provider of safe, reliable, and compassionate transportation services for individuals needing assistance getting to and from medical appointments, treatments, and other essential destinations. We are seeking dependable and caring drivers to join our growing team.Job...

  • Security Ambassador

    2 days ago

    Eau Claire, Wisconsin, United States Mayo Career Site US Full time

    Security Ambassadors work in the Emergency Department and are responsible for utilizing the Evolv weapons detection system to screen patients and visitors for weapons. They are expected to maintain professionalism and great customer service skills to offer a welcoming and secure environment for patients and visitors. This role represents Mayo Clinic as one...

  • Medical Office Assistant

    1 week ago

    Eau Claire, Wisconsin, United States OakLeaf Clinics Full time

    OakLeaf Clinics - The Counseling RoomOakLeaf Clinics - The Counseling Room has an exciting opportunity for a medical office assistant to join our expanding teamOakLeaf Clinics is dedicated to providing our patients with compassion, trust, and a lifetime of individualized care. Our healthcare team consists of physicians, nurse midwives, nurse practitioners,...