Copy Center Associate

2 weeks ago

Chicago, Illinois, United States Meta Full time
Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

Job Description

Copy Center Associate

Chicago, IL (Onsite)

2+Month Contract (Temp to Perm)

M-F (8:00 AM - 5:00 PM)

Qualifications

Leads day-to-day operations of a small (up to 2-person) on-site service location, including copy/print center, mail services, and hospitality support. Acts as the primary on-site contact for customer issues, contract compliance, and service delivery. Ensures Service Level Agreements, quality standards, profitability, and customer expectations are met.

Responsibilities

  • Lead daily operations for site, service, or shift; function as document specialist/operations worker

  • Operate copy, print, binding, and mail equipment; manage incoming/outgoing mail

  • Provide hospitality services (conference room setup, beverages, pantry stocking)

  • Serve as point person for customer issues, SLAs, contract compliance, and remedies

  • Implement and manage Service Excellence standards and procedures

  • Create/completes work orders, invoices, site reports, and month-end reports (as needed)

  • Monitor supplies; place requisitions using Oracle iProcurement

  • Train staff on workflows, machine operations, and service standards

  • Ensure payroll accuracy; supervise time clock punches

  • Manage shift profitability, cost of goods, and assist with P&L management

  • Schedule work to meet quality, audit, and deadline compliance

  • Coordinate vendors, inspections, escorts, and minor office moves

  • Report and escalate facility issues (lighting, plumbing, system malfunctions) and assist with scheduling repairs

  • Support staffing, performance management, and development plans; conduct reviews

  • Communicate with sales on pricing, orders, and invoicing issues

Additional Information

lifting or moving items weighing up to 50-55 lbs. 

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