Assistant Manager

FourSite Property Management's, operating under Bach Team, mission is to provide quality service and housing to our customers, to provide valuable work experience for employees, and to obtain a fair profit all while maintaining our competitive and professional image.

Regency at River Valley Apartments  is now seeking a full-time Assistant Manager to join our team. The assistant manager will be responsible for working with the Property Manager in ensuring the efficient operation of the property. Additional responsibilities will include creating new and creative resident retention ideas and implementing them with help of the manager, marketing to current and future residents, and posting to all platforms of social media while creating a positive online presence. In the absence of the Property Manager, the Assistant Manager will be able to assume responsibility for the property. 

The Assistant Manager is responsible for working with the Property Manager in ensuring the efficient operation of the property.  The assistant is primarily responsible for the preparation of weekly reporting as well as onsite collections, leasing apartments, and reviewing existing residents.  In the absence of the Property Manager, the Assistant Manager will be able to assume responsibility for the property. 

Assistant Manager Responsibilities:

• Prep weekly & monthly statistical reporting
• Current and past resident collections
• All leasing agent duties
• The renewal process for existing residents
• Creating new and creative resident retention ideas a
• Marketing to current and future residents
• Social media Management 

• Fulfill all other duties of leasing agents 

• Prepare timely, weekly and monthly statistical and financial reports such as the collections report, traffic report, projection, occupancy, etc.

• Compile the market condition analysis

 
• Assist in the collection of rents, including issuing reminder and late notices 

• Work with the attorney and Property Manager regarding evictions and legal proceedings 

• Assist in interviewing, screening and hiring of potential employees and subsequently the orientation, training, and scheduling of all other property personnel 

• Assist in posting transactions in Entrata upon the Property Manager's absence and with upper management's approval 

• Maintain a CLEAN, organized, and inviting office, clubhouse, fitness center, model, laundry room, bathrooms, tanning room, cyber café, and any other common areas 

• Track the progress of turnovers and work orders, including following up with residents

 
• Follow all OSHA (Occupational Safety & Health Act) and company safety standards, procedures and policies 

• Screen prospective residents 

 
• Assist in implementing the resident retention program including newsletters, resident referral programs, and social activities

 
• Maintain a good rapport with the residents including knowing and using their names, responding to all resident requests efficiently and courteously and resolving conflicts promptly 

• Assist Property Manager in promoting and advertising the community 

• Assist in soliciting, preparing, and managing furnished corporate units 

• Ensure a professional appearance and manner for oneself 

• Remain knowledgeable about current market issues and technology
• Assist Property Manager in any other duties as needed to obtain community and company objectives

Requirements

Assistant Manager Qualifications:

Qualifications and Requirements:

 The Assistant Manager should be able to perform each essential job responsibility and duty.  He/She should have had previous work experience.  He/She must have good reasoning and problem solving skills and be able to deal with conflict situations.  Leadership, organization and time management, sales and customer service skills are also essential.  He/She should be able to communicate effectively and professionally and present information to customers, residents, and other employees of the company.  He/She must have the ability to read accounting ledgers and calculate figures and amounts such as discounts, pro-rations, etc. Strong computer literacy with Adobe, Word, Excel, E-mail, and Internet or the ability to learn is also required.   The Assistant Manager is expected to be available on-call for emergency situations after hours and weekends. Traveling for meetings and training events is required.  Professional attire and grooming is required. Essential functions may require occasional lifting, interior and exterior work, working with equipment and/or chemicals

• Strong communication and customer service skills
• Time management
• Attention to detail
• Organizational skills,
• Conflict resolution, 
• Previous property management or equivalent customer service experience
• Intermediate computer skills including Microsoft Word, Excel, and Outlook, 
• Experience with property management software programs such as Entrata, OneSite, or Yardi.

Schedule

The work schedule is Monday through alternating Saturdays, with a day off during that period plus Sundays. 

Benefits

• Medical (100% of employee monthly premium paid for)
• PTO
• Paid Holidays
• Dental
• Vision
• Life Insurance paid for by the company
• Short and Long term disability
• Company events and activities

Bach Team is committed to workforce diversity. All candidates, veterans, and individuals with disabilities are encouraged to apply.