Travel Operations Manager, Media

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Operations Manager, Media & Entertainment (Hybrid)

Full time, Culver City, LA, United States

The hours 9A-6P PST with in office Tue/Wed/Thurs.

In this role, you will be accountable for managing a global operations team, focusing on managing all aspects of travel. We are looking for someone who can work in a fast-paced, exciting industry and who is looking for their next challenge within the entertainment industry. We want someone who enjoys building strong and trusting client and supplier relationships, who relishes working in a challenging environment, and who is looking to do things just a little bit differently than the norm. You will be someone who is dedicated to their team, enjoys working as part of a larger organization, and is constantly looking at ways to improve the current operations. This position demonstrates an extensive understanding and applicability of all areas in the entertainment travel industry, client servicing, and business practices.

As a Travel Operations Manager, Media & Entertainment, you will

• Have extensive knowledge of media and entertainment, as well as at least one travel industry category, allowing you to provide direction on best practices to improve operational processes
• Serve as a liaison among clients, travelers, and suppliers by listening, problem-solving, and communicating both verbally and in writing
• Develop and maintain relationships with our suppliers, and be the escalation point for vendor concerns
• Maintain relationships with key stakeholders across various levels of the organization
• Communicate travel initiatives, travel category results, updates to the program, or industry
• Ensure all operational goals are consistently met and work to implement and measure continuous improvement efforts

About you

• Prior operations management experience in the travel industry and the Media & Entertainment field
• Experience managing Entertainment and VIP clients
• Strong knowledge of Sabre GDS is required
• Experience with contract negotiations, payment solutions, and supplier sourcing
• Experience working in cross-functional work teams and with large market and/or global clients
• Highly effective oral and written communication skills in English
• Ability to lead - setting direction, developing teamwork and collaboration, and achieving results through others
• Ability to work well under pressure and adapt to ever-changing scenarios

About us

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Media & Entertainment is between $90,000 and $100,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at