Enterprise Account Executive

About the Role

ChurnZero is the leading Customer Success platform powering retention and growth for the world's top SaaS companies. We're entering a new chapter of scale — fueled by AI innovation, a modernized sales strategy, and a market-segmented GTM motion.

As an
Enterprise Account Executive
, you'll join a high-performing team built for velocity and excellence. You'll target large-scale SaaS organizations (typically 500+ employees) and run strategic, multi-threaded sales cycles with executives across Customer Success, RevOps, and Revenue. If you're a consultative seller ready to close meaningful deals in a market that's redefining customer success, this is your opportunity to make a major impact.

Job Titl
e: Enterprise Account Executive

Classificatio
n: Exempt

Reports t
o: Team Lead, Enterprise Sales

Locatio
n: Hybrid – Washington, D.C., US-based preferred

Target Salary Rang
e: $100k to $120 annual base salary

Target OTE Rang
e: $200k to $230k annual OTE targe

What You'll Do

• Own the full sales cycle from initial engagement through close for enterprise accounts (average ACV $125K+)
• Generate and manage pipeline through a mix of inbound qualification and self-sourced outbound prospecting
• Orchestrate internal resources across Solutions Consulting, Product, and Leadership — maintaining ownership of deal strategy and progression while leveraging cross-functional expertise.
• Lead executive-level discovery and champion-building conversations with CS, RevOps, and Revenue leaders
• Drive deal momentum using structured methodologies (MEDDPICC, Challenger, or Sandler) and maintain CRM precision
• Deliver accurate forecasts and execute with operational discipline
• Consistently achieve or exceed monthly and quarterly quotas

What You'll Bring

• 3–5 years of SaaS sales experience, including success with enterprise-level customers (500+ employees
• Proven ability to generate outbound pipeline and lead complex, multi-stakeholder deals
• Strong command of discovery, value mapping, and executive storytelling
• Operational fluency in forecasting, deal pacing, and CRM hygiene
• Familiarity with (or a desire to master) structured sales frameworks like MEDDPICC, Challenger, or Sandler
• Strategic thinker with strong business acumen and a consultative approach to customer engagement
• AI fluency is a plus — we're innovating in this space and need sellers who think forward

Why Join Us

• Culture of Excellence — We're a team of elite sellers who take pride in our craft. We compete to win, celebrate each other's success, and share what works so everyone levels up. This is a place for people who love selling — and love being part of a team that wins together
• Career Growth — We promote from within and invest deeply in development. Many of our leaders started as AEs — proof that if you perform here, your next step is already being built for you.
• Momentum — We're a category leader in one of SaaS's fastest-growing markets, backed by record growth, a modern GTM motion, and an AI-powered roadmap that's creating new conversations every day.
• Impact — You'll sell a product that changes how SaaS companies retain and grow their customers — a mission that's never been more relevant.

About ChurnZero

ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington,D.C.