Registration Specialist II

14 hours ago

Springfield, Illinois, United States CoxHealth Full time

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1133 Patient Registration

Scheduled Weekly Hours:

36

Hours:

VARIED

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.
  • Named one of America's Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.​
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education
Required: High school diploma or equivalent
Experience
Preferred: At least 1-2 years prior registration experience
Skills
Proficient in using computers and computer systems
Excellent customer service skills and ability to work with the public and co-workers
Excellent verbal and written communication skills.
Ability to multi-task in a fast-paced environment
Able to work independently and collaboratively in a team
Licensure/Certification/Registration
N/A

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