Call Center

5 days ago


St Louis, Missouri, United States BJC HealthCare Full time

Additional Information About the RoleBJC is hiring for an Call Center/Interpreter. This is an oniste position.  We are looking for call center experience. Epic is preferred.  OverviewBJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.Preferred QualificationsRole PurposeInterprets for non/limited English-speaking patients and English speaking health care providers in BJH, Children's Hospital and Washington University Medical Center health care environments. Promotes effective care of non-English speaking patients through cultural and linguistic bridging.Performs all or most of the following job duties: answering the telephones; scheduling interpreters for patient appointments; interpreter deployment; triaging of Limited English Proficient patients calling into our call center.ResponsibilitiesAssists with operations of unit services and integration with other departments.Provides direct interpretation and establishes a communication link between limited English proficient (LEP) patients, families and English speaking healthcare providers.Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.Provides clerical duties, organizes and maintains records.Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.Minimum RequirementsEducationHigh School Diploma or GEDExperience


  • Call Center Rep

    7 days ago


    St Louis, Missouri, United States BJC HealthCare Full time

    Additional Information About the RoleBarnes-Jewish Hospital needs You Join the Telecommunications department as a Call Center Rep on our flagship academic campus Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our teamSchedule:32 Hours Per Week11:30p-8aMust work every Friday-Sunday and Tuesday Mandatory Overtime...

  • Call Center Rep

    1 day ago


    St Louis, Missouri, United States BJC HealthCare Full time

    Additional Information About the RoleBarnes-Jewish Hospital needs You Join the Telecommunications department as a Call Center Rep on our flagship academic campus Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our teamSchedule:27.5 hours per week5p-10:30pOne off day per weekMust be able to work weekends Mandatory...


  • St Louis, Missouri, United States Saint Louis Crisis Nursery Full time

    Job SummaryThe Call Center Coordinator is responsible for managing the Nursery helpline, conducting risk assessments, crisis interventions, and prioritizing family needs. This role oversees all calls received through the crisis helpline, including those from waitlist clients. The Call Center Coordinator works closely with Family Care Case Managers to ensure...


  • St Louis, Missouri, United States BJC HealthCare Full time $40,000 - $60,000 per year

    BJC Health is looking for a Remote Call Center SpecialistHandles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry.Supports hospital marketing efforts through referrals to physicians, services and class/event registration.Maintains accountability for...


  • St Louis, Missouri, United States APS Medical Billing Full time

    Healthcare Call Center RepresentativeAPS Medical Billing, located in Toledo Ohio, is seeking an inbound Call Center Specialist to join our medical billing team.Responsibilities· Manages a high-volume of inbound calls from patients regarding bills, EOBs, payment plans, etc.· Identifies the caller's needs and provides solutions.· Works with dual monitors,...


  • St Louis, Missouri, United States SSM Health Full time

    It's more than a career, it's a calling.MO-SSM Health 7980 Clayton RDWorker Type:RegularJob Highlights:Monday -FridayDay Shift-40 hours per week 8:30AM-5:00PMCall Center experience preferredJob Summary:Answers incoming calls and performs triage of inquiries.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESResponds to telephone and/or Internet...


  • St Louis, Missouri, United States SSM Health Full time

    It's more than a career, it's a calling.MO-SSM Health 7980 Clayton RDWorker Type:RegularJob Highlights:This is a full-time day-shift position working Mon-Fri from 8:30am-5pm.The office location is 7980 Clayton Road Richmond Heights, MO Employees must be able to work onsite for the first 90 days to train. If meeting and maintaining performance expectations...


  • St Louis, Missouri, United States BJC HealthCare Full time

    Additional Information About the RoleBJC Health is looking for a Remote Call Center Specialist PRN (As needed) Remote Opportunity. Must be able to work Saturdays. Handles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry.Supports hospital marketing...

  • RN-Call Center

    2 weeks ago


    St Louis, Missouri, United States SSM Health Full time

    It's more than a career, it's a calling.MO-SSM Health 7980 Clayton RDWorker Type:RegularJob Summary:Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison...


  • St Louis, Missouri, United States BJC HealthCare Full time

    NOW HIRING FOR NEW PLAZA TOWER @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM AS A CUSTOMER SERVICE DINING ON CALL REPRESENTATIVEDAILY PAY AVAILABLEFull TimeRotating Weekends and HolidaysKeyboarding and Computer Skills a PlusOverviewBarnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the...