IT Business Analyst III

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Job Description

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.

The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor; additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance.

Salary:

$4, $7,059.76 per month commensurate with experience.

Job Description Summary:

The IT Business Analyst III, under direction, serves as a lead analyst supporting complex business and technology initiatives. This role bridges the gap between business needs and technical solutions by gathering requirements, analyzing workflows, and identifying opportunities for process improvement. The analyst provides oversight for documentation standards, collaborates with cross-functional teams, and contributes to project planning and execution. The position plays a key role in enhancing operational efficiency, stakeholder engagement, and solution delivery across the organization. 

Responsibilities:

- Lead the collection, analysis, and documentation of business requirements to support technology solutions and process improvements.

- Map current and future business workflows to identify inefficiencies and recommend enhancements.

- Support project planning and delivery by contributing to work plans, timelines, resource needs, and risk assessments.

- Coordinate and deliver communications and documentation for new systems and processes.

- Develop detailed functional and technical specifications in collaboration with stakeholders and technical teams.

- Review and prioritize incoming work requests, ensuring alignment with business goals and technical feasibility.

- Collaborate with IT and business teams to troubleshoot issues, escalate problems, and ensure timely resolution.

- Assist with change management activities including stakeholder engagement, readiness assessments, and roll-out strategies.

- Ensure compliance with system security protocols and documentation standards.

- Other duties as assigned.

Education and Experience:

- Bachelor's degree in applicable field or equivalent combination of education and experience.

- Five years of related experience in business analysis.

Knowledge, Skills and Abilities:

- Strong knowledge of business analysis methodologies, project coordination, and process improvement techniques.

- Ability to translate business needs into technical requirements and actionable plans.

- Demonstrated business acumen and ability to align technology solutions with strategic goals.

- Strong analytical and problem-solving skills with attention to detail.

- Proficiency in documentation--tools, spreadsheets, reporting platforms, etc.

- Ability to manage multiple priorities and work effectively in a team-oriented environment.

- Excellent written and verbal communication skills.

- Ability to multitask and work cooperatively with others.

Other Requirements:

Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.