Patient Registration Specialist/Scheduler

3 days ago


Lincoln, Nebraska, United States NPI Surgery Center Full time

Role and Responsibilities

The Registration Specialist/Health Information Coordinator will facilitate patient flow from admission to their surgical destination in a timely, accurate, and professional manner. In addition, this individual will obtain information to generate a clear financial and demographic record for patients, greet and register patients, answer telephones, schedules procedures, prepare patient charts and oversees health information management of patient charts.

  • Provides concierge level customer service while interacting with patients and team members over the phone, in person, or via electronic communication
  • Greets patients and visitors immediately upon arrival with a friendly demeanor
  • Schedules surgery to optimize patient satisfaction, provider time and most effective use of surgical suites

  • Prepares, ensures completeness, scans and stores patient charts

  • Manages patient flow to reduce patient wait time

  • Maintain confidentiality of all information in accordance with HIPAA

  • Understanding of medical terminology is necessary

  • Performs other related duties as assigned

Qualifications and Education Requirements

  • 1 year of experience in a medical clinic setting or surgical setting desired

  • Minimum of 1 year of customer service experience required

  • High school diploma or equivalent required

Preferred Skills

  • Friendly, inviting and professional personality and presence

  • Basic office skills such as typing and filing

  • Good organizational skills and attention to detail

  • Excellent communication skills

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person


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