Patient Registration Specialist/Scheduler
3 days ago
Role and Responsibilities
The Registration Specialist/Health Information Coordinator will facilitate patient flow from admission to their surgical destination in a timely, accurate, and professional manner. In addition, this individual will obtain information to generate a clear financial and demographic record for patients, greet and register patients, answer telephones, schedules procedures, prepare patient charts and oversees health information management of patient charts.
- Provides concierge level customer service while interacting with patients and team members over the phone, in person, or via electronic communication
- Greets patients and visitors immediately upon arrival with a friendly demeanor
Schedules surgery to optimize patient satisfaction, provider time and most effective use of surgical suites
Prepares, ensures completeness, scans and stores patient charts
Manages patient flow to reduce patient wait time
Maintain confidentiality of all information in accordance with HIPAA
Understanding of medical terminology is necessary
Performs other related duties as assigned
Qualifications and Education Requirements
1 year of experience in a medical clinic setting or surgical setting desired
Minimum of 1 year of customer service experience required
High school diploma or equivalent required
Preferred Skills
Friendly, inviting and professional personality and presence
Basic office skills such as typing and filing
Good organizational skills and attention to detail
- Excellent communication skills
Job Type: Full-time
Pay: $ $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
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