Sales and Marketing Coordinator

RESORT OVERVIEW: 

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. 

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:

• Free AMC/Ikon Pass

• Discounted golf and health & recreation center membership for eligible employees and their dependents.

• Vacation and sick time for eligible employees to rest, relax and recharge.

• Generous discounts on food & beverage, apparel, and outdoor gear.

• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.

• 401(k) plan with generous company match.

• Paid parental leave of up to 6 weeks for eligible employees.

• Employee housing (subject to availability).

POSITION SUMMARY:

Sugarbush Resort is seeking a Sales and Marketing Coordinator to support the group sales, conference planning, marketing and reservations departments with administration and oversight of Amadeus Delphi FDC and ancillary products. The Sales and Marketing Coordinator supplies procurement and departmental expense management, managing the group sales phone line, database entry and other tasks assigned by the Director of Sales. The coordinator will support the sales teams' efforts to drive revenue to Sugarbush Resort's lodging properties, food and beverage outlets, and activities and events. This position will work with the Director of Sales to develop additional reporting as necessary. This is a full-time year-round position that pays a starting salary of $55,000/year.

RESPONSIBILITIES:

• Manage all data quality, reporting requirements, and analytics requests as directed by the Director of Sales and Senior Leadership Team.

• Support the Sales Team in all activities related to generating revenue across all sales channels for Sugarbush Resort's lodging properties, food and beverage outlets, and activities.

• Oversee the development, organization, and procurement of sales and marketing collateral

• Collaborate with the Marketing Department on website, social media, and digital content needs.

• Assist in writing and editing copy for promotional materials with guidance from department managers.

• Support website maintenance by updating events calendars, product descriptions, and related content.

• Manage content and listings on third-party platforms (e.g., Meeting Broker API, MPI, NEIRA, CVENT, SendSites) in collaboration with the Sales Team.

• Provide administrative support to Sales and Marketing teams, including PO requisitions, purchasing, and other office needs.

• Participate in weekly Sales and Marketing Production meetings.

• Manage and execute annual consumer ski and trade show events in coordination with the Marketing Department.

• Attend monthly Enterprise Delphi Administrator meetings.

• Monitor, develop, and improve departmental processes and workflows, including approval processes, validation rules, and other system customizations.

• Serve as the primary liaison with the Alterra Mountain Company Business Systems team for guidance, updates, and product implementations.

• Oversee project queues and system implementations as assigned by Alterra Mountain Company and Sugarbush Resort management.

QUALIFICATIONS:

• BS Degree in Business or a Technology related field desired.

• Experience with Salesforce Administration and/or Amadeus Delphi FDC is required.

• Understanding of Object-Oriented Database design. Other system proficiencies with Microsoft Office Suite, Reservations Systems (SMS/HOST), POS Systems, and other event management systems preferred.

• Must possess strong organization and communication skills, project management knowledge, and be a responsible and self-motivated team member.

​Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.