Sales Assistant

12 hours ago

Pompano Beach, Florida, United States Kloeckner Full time

Summary of Essential Job Functions/Responsibilities   

  • Order Review and Validation: Review all incoming purchase orders for accuracy. Validate that customer part specifications and pricing are current
  • Purchase Orders and Processing: Create and issue purchase orders (POs) to fabricators. Assist with issuing processing orders to the inside sales team as required for raw materials.
  • Material Transfer and Logistics: Ensure materials are transferred to fabricators in a timely manner. Manage procurement and logistics of fabricated parts, including both incoming and outgoing shipments.
  • Documentation and Coordination: Create Bills of Lading (BOLs) for fabricated parts shipping to customers. Requisition purchase orders and coordinate with fabrication partners to ensure quality products are delivered on time. 
  • Customer Service and Problem Resolution: Answer customer questions regarding scheduled deliveries. Help resolve complaints about products to achieve maximum customer satisfaction.

  • Production and Invoicing: Reconcile production reports and review them for new part setups. Handle invoicing for fabrication.

  • Additional Duties: Perform other duties as required by fabrication operations.

Summary of Essential Job Functions/Responsibilities 

  • Bilingual English / Spanish

  • Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members.  
  • Problem-Solving Skills: The ability to identify and resolve customer issues effectively is essential.  
  • Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment requires strong organizational abilities.  
  • Product Knowledge: Understanding of metal products, their applications, and industry terminology can be beneficial.  

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