Training Specialist

2 weeks ago

Tucker, Georgia, United States Georgia System Operations Corporation Full time $60,000 - $90,000 per year

Description

The Training Specialist plays a key role in advancing the mission of The Learning Academy across OPC, GTC, and GSOC. Serving as both a facilitator and instructional designer, this position creates and delivers high-impact learning experiences that strengthen employee capability and organizational performance. Guided by the ADDIE model - with particular emphasis on the Analysis and Evaluation phases - the Training Specialist identifies learning needs, designs engaging content grounded in adult learning principles, and measures outcomes to ensure programs deliver meaningful results and ROI.

In collaboration with the Learning & Development team, this role contributes to the annual training calendar, curates and expands The Learning Academy Library, and proactively identifies learning opportunities that align with business objectives and fosters a culture of continuous development across OPC, GTC, and GSOC.

Works under general supervision of the Learning & Development Manager. Receives broad goals and priorities but is expected to plan and carry out assignments independently. Consults with the manager on complex issues or strategic initiatives.

Key Responsibilities

Training Delivery & Facilitation: Deliver engaging classroom and virtual training sessions for individual contributors, focused on soft skills (communication, teamwork, collaboration, time management, for example) and some Microsoft applications like Forms, PowerPoint, Outlook, Teams, and Excel. Facilitate off-site training sessions across as needed, managing logistics and participant engagement. Obtain and maintain training certifications for assigned programs as required by the Learning & Development team. Guide or attend OPC plant and EMC tours, serving as a facilitator and ambassador of FOC learning programs

Instructional Design & Program Development: Apply the ADDIE model to assess training needs, identify skill gaps, and design effective solutions, Develop and adapt training materials and e-learning modules grounded in adult learning theory and instructional best practices. Create and analyze post-training surveys and evaluations to measure impact, learning retention, and ROI. Collaborate with subject matter experts (SMEs) to ensure technical and leadership content is accurate, relevant, and engaging. Continuously update course content to reflect organizational goals, new technologies, and learner feedback.

Evaluation & Continuous Improvement: Implement robust evaluation methods using Kirkpatrick Levels 1-4 and ROI analysis to assess training effectiveness and business impact. Analyze participant feedback, performance data, and survey results to identify trends and recommend improvements. Partner with the L&D Manager to present evaluation findings and

improvement plans for future learning initiatives. Maintain documentation of evaluation metrics to demonstrate program value and alignment with organizational strategy.

Strategic Planning & Training Calendar Development: Collaborate with the L&D Manager to design and maintain the annual training calendar. Recommend new programs or course adjustments based on needs assessments and evaluation data. Track attendance, participation, and completion rates to inform planning and program priorities. Support the promotion of training programs through Learning Links and other internal communications.

Program Coordination & Administration: Partner with the Training Coordinator to ensure logistical execution (room setup, materials, virtual links, and trainer support). Manage vendor relationships related to training, transportation, and materials, including invoice processing as needed. Schedule and facilitate EMC & Plant Visit Kick-Off webinars as needed. Partner with the Training Coordinator to maintain The Learning Academy (TLA) Library by analyzing feedback, listening for skill gaps, and adding targeted resources that address evolving organizational needs

Required Qualifications

Education: Bachelor's degree in Education, Instructional Design, Organizational Development, Business, or a related field.

Experience:

  • 3-5 years of experience in training facilitation and instructional design using the ADDIE framework
  • Demonstrated experience conducting training needs analyses and evaluating learning effectiveness
  • Experience applying adult learning theory and ROI methodologies to corporate learning programs.
  • Familiarity with Microsoft 365 platforms and their integration into workplace learning Licenses, Certifications and/or Registrations:

Instructional Design certification (e.g., ATD, CPLP, or equivalent) preferred but not required.

Specialized Skills/Requirements

  • Strong facilitation and presentation skills across both classroom and virtual settings
  • Proficiency in instructional design and adult learning principles, with strong application of the ADDIE model - particularly needs analysis and evaluation
  • Ability to analyze data and translate findings into actionable program improvements
  • Excellent communication and interpersonal skills with the ability to engage diverse audiences
  • Strong organizational and project management skills
  • Proficiency in LMS platforms (Infor preferred), Microsoft 365, and design tools such as Articulate Rise/Storyline or Canva

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