FOH Server/Cashier NO LATE NIGHTS

2 weeks ago

Costa Mesa, California, United States Sessions West Coast Deli Full time


FOH SERVER/CASHIER
JOB DESCRIPTION
The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/ 
Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to 
delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of 
service.

• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction 
workarounds.

• Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card 
transactions with accuracy while upholding register dialogue.

• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out 
drawers as required.

• Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, 
and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.

• Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. 
Maintains the overall cleanliness of the restaurant.

• Processes Guest orders at the register, simultaneously pour beverages, answers questions about our 
menu, and keep the front counter area clean and organized.

• Restock the ice bin, dry clean tumblers, and glassware.

• Communicates regularly and consistently with Guests and employees working in other stations (BOH and 
FOH) to optimize service levels.

• Other tasks as assigned.

SKILLS AND QUALIFICATIONS
FOH Server/Cashier must exercise the following qualities and skills:

• Strong customer service personality and skills

• Prior experience in a customer service or restaurant environment preferred.

• Ability to remain calm under pressure in a fast-paced environment.

• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.

• Ability to remain calm under pressure in a fast-paced environment.

• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.

• Ability to work a flexible schedule, including weekends, holidays, and evenings.

• Good communication, organization, and interpersonal skills to establish and maintain effective working 
relationships with co-workers.

• Current Food Handlers Card or ServSafe Certificate.
PREVIOUS EXPERIENCE

• A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant 
experience is preferred. 

Compensation: $ $22.00 per hour

A quality product stands alone.  Whether it's a simple side or a signature sandwich, everything comes from our scratch kitchen.  We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that's delivered daily.  We're committed to keeping it real.  It's something you can see, taste, and feel every time you're here.


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