Goodwill Maine Mall Retail Supervisor

1 day ago

South Portland, Maine, United States Goodwill Northern New England Full time

Job Location: Maine Mall South Portland, Maine

Pay: Starting at $17.70 D.O.E

The Shift Supervisor works under the direction of the Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers.

  • Help customers locate merchandise, answer questions, etc.
  • Relieve sales associates at peak times.
  • Listen to customer complaints, examine returned merchandise, and resolve problems.
  • Stocks shelves, counters, bins, and racks with the merchandise.
  • Processes customer sales using a cash register and other equipment.
  • Receives donations, provides donation receipts, and assists donors.
  • Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip.
  • Deposits funds at a bank.
  • Assists performance management and hiring process (documentation, interviewing, reviews, etc.)
  • Assists Store Managers with general store management/operations.
  • Open/close store; secures all store premises, including building, where applicable.
  • Maintain store premises
  • Supervise personnel and oversees the training and safety of teammates in the absence of Managers
  • Ensures best-in-class customer and employee experience

MINIMUM QUALIFICATIONS:

  • Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience
  • Mathematical and literacy skills to support job duties
  • Ability to work a flexible schedule based on business needs, including evenings and holidays; Weekends are required.
  • Computer literacy to help with job duties
  • High school diploma, GED, HiSET, or equivalent
  • A criminal background check that meets agency standards
  • Valid Driver's License with a safe driving record and insurance meeting agency standards

PREFERRED QUALIFICATIONS:

  • Associates Degree
  • Computer experience, including reporting and excel experience
  • CPR and First Aid Certification
  • Multi-lingual including ASL

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

  • Medical, Dental, and Vision insurance offered
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 40% Employee discount at Goodwill stores in ME, NH & VT
  • Exceptional career growth opportunities
  • Discount on personal cell phone plans
  • Local community discounts 
  • Caring coworkers/team that supports you

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