Customer Support Specialist

4 days ago

Irving, Texas, United States Uline Full time $26 - $30

Bilingual Customer Support Specialist

Pay from $26 to $30 per hour with significant growth and earning potential

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-JM3

#LI-TX001

(#IN-TXCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks  Explore to learn more

  • Support Specialist

    2 weeks ago

    Irving, Texas, United States ALDRIDGE Full time

    Job Details Level:    Entry Job Location:    Irving, TX Position Type:    Full Time Salary Range:    Undisclosed DescriptionWho We Are  Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed...

  • Store Customer Service Specialist

    1 week ago

    Irving, Texas, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Specialist, Customer Care Resolutions

    4 days ago

    Irving, Texas, United States Synapse Health Full time $20 - $22

    Who We Are: With the collective efforts of our epic team members, we're trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we've launched tech-based solutions that eliminate age-old...

  • Desktop Support Specialist

    6 days ago

    Irving, Texas, United States CBTS Full time

    Role: Support - Desktop Analyst MidIrving, TX - Onsite, 5 days*Must hold IT Degree or Relevant CertificationsSkillsLaptop setup/deploymentAbility to research and resolve issues.• Capable of working in a fast-paced environment• Excellent verbal communication skills and the ability to explain technical information in layman's terms.• Well organized with...

  • Customs Brokerage Specialist

    7 hours ago

    Irving, Texas, United States FedEx Logistics Full time

    To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargoProvide impeccable customer servicePrepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they...

  • Junior Support Operations Specialist

    4 days ago

    Irving, Texas, United States Trend Micro Full time

    Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.The...

  • Member Services Specialist

    4 days ago

    Irving, Texas, United States SGS Consulting Full time

    Summary:The Member Services Specialist will play a crucial role in ensuring our members' highest level of customer satisfaction. The Specialist will be responsible for providing exceptional customer service and resolving inquiries, concerns, and complaints professionally and on time. The primary focus will be on assisting members with their...

  • AR Specialist

    4 days ago

    Irving, Texas, United States divcon Full time

    About UsHeadquartered in Dallas, Texas,*Divcondelivers fully integrated automation solutionsnationwide*that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep...

  • Tech Support 1

    2 days ago

    Irving, Texas, United States Hyosung Full time

    This is How We Elevate Human Experience:Hyosung Americas is a global human experience maker that bridges the physical and virtual worlds. We do this by harnessing our unique combination of a manufacturer's soul with an innovator's mindset to build a platform of integrated products, services, and ideas that improve life's day-to-day interactions for...

  • Marketplace Customer Experience

    2 weeks ago

    Irving, Texas, United States SHOEBACCA Full time

    Company Overview: is an online retail footwear company dedicated to helping customers and their families lead active, healthy lifestyles We offer over 200 brands and 25,000 styles from the world's most popular and premium brands of athletic shoes and sneakers, outdoor shoes, fashion shoes, and apparel.Location:Full-time, In-Office in Irving TexasJob...