Receptionist - Dental Office

2 weeks ago

Edinburg, Texas, United States Zoo Dental, PLLC Full time

Full-time Receptionist position.

Prior experience required.

Duties include:

  • greeting patients;
  • registering new patients per established office protocols;
  • assisting patients with all necessary forms and documentation including medical history;
  • verifying and updating patient information including insurance information;
  • informing patients of dental office procedures and policy;
  • moving patients through appointments as scheduled;
  • entering all relevant patient information accurately into data system;
  • maintaining and managing patient records in compliance with privacy and security regulations;
  • answering and managing incoming calls;
  • responding to and complying with requests for information;
  • scheduling patient appointments;
  • confirming upcoming appointments and recalls per office protocol;
  • checking daily appointment schedule;
  • arranging patient charts for next day appointments;
  • filling in cancellations and no-shows and schedule;
  • organizing referrals to other medical specialists;
  • dispatching lab work appropriately;
  • collecting payments from patients at time of treatment;
  • informing patients of financial treatment plan options;
  • arranging payment schedule with patients;
  • preparing and mailing billing statements;
  • preparing claim forms for dental insurance;
  • arranging supporting documents for insurance claims;
  • monitoring and maintaining inventory of office supplies;
  • updating patient education materials;
  • maintaining professional and clean reception and common areas;
  • safeguarding patient privacy and confidentiality; and
  • providing support to dentists and staff as needed.

Job Type: Full-time

Pay: From $13.00 per hour

Work Location: In person

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