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Director of Marketing and Communications

7 hours ago

West Palm Beach, Florida, United States SeedTrust Escrow Full time

About The Companies
We are a dynamic family of companies dedicated to identifying, acquiring, and growing relationships within the fertility, family-building, and software sectors. We serve a diverse mix of B2B clients, including surrogacy, egg donation, and adoption agencies, as well as individual families and large public corporations.

About Family Of Companies

  • SeedTrust - Tech-enabled escrow company that specializes in surrogacy and egg donation journeys
  • Orchid Software Solutions, produces software products in the Surrogacy and Egg Donation industry
  • Gather Records, specializes in efficiently obtaining and carefully evaluating medical records for gestational surrogates and egg donors, ensuring timely access to comprehensive and accurate medical histories
  • SeedCoach, Your Adoption Finance Coach, and Vesta are all educational and financial coaching tools related to their respective industries

About the Role: US Market Strategy & Executive Leadership
This is a senior leadership position reporting directly to the CEO, overseeing the
entire marketing and communications function
across our family of companies in the US market (fertility, family-building, and software sectors). We are looking for an executive who can define the
strategic blueprint
for massive growth while maintaining an active role in operational execution.

You will pivot seamlessly between high-level
B2B growth strategies
(targeting agencies and corporations) and
sensitive B2C family-building communications
. This role leads the entire US marketing stack, including a team of Brand Ambassadors and Digital Marketing Specialists, ensuring alignment between digital strategy, field networking, sales goals, and brand guardianship across all US communications.

Key ResponsibilitiesExecutive Strategy & Leadership

  • Define and Execute US Marketing Strategy: Own the development and execution of an integrated, multi-brand marketing and communications strategy tailored for the US market
  • Team Leadership & Development: Lead, mentor, and develop the US marketing team (Brand Ambassadors, Digital Specialists), fostering a culture of high performance, experimentation, and accountability
  • Cross-Functional Executive Partnership: Serve as the strategic marketing partner to the CEO, President, and Sales/Web Development VPs to ensure all commercial and technical goals are met
  • Budget & ROI Oversight: Manage the national marketing budget, optimizing spend and providing executive-level performance reporting (CAC, LTV, ROI) to drive predictable growth

Brand & Communications Ownership

  • Integrated Campaign Management: Oversee the launch of sophisticated campaigns across SEO, SEM (Google Ads), social, email, and web, ensuring a consistent, human-centered brand voice
  • US Regulatory & Sensitivity Guardrail: Ensure all communication related to family-building, escrow, and medical records is compliant and handled with the utmost cultural sensitivity, especially in the US context
  • Content & Creative Direction: Provide high-level creative direction for all visual assets, web layouts, and high-impact copy, maintaining brand consistency across all touchpoints

Core Qualifications

  • Executive Experience: 8+ years of progressive experience in digital marketing and communications, with a minimum of 3 years in a senior leadership or Director-level role
  • B2B/B2C Strategy: Proven track record of successfully pivoting between B2B relationship growth and sensitive B2C communications, ideally within the financial services, software, or healthcare sectors
  • US Market Expertise: Deep understanding of the US marketing landscape, digital channels, and best practices for national campaign scaling
  • Technical Stack Proficiency: Expert command of executive reporting and operational tools, including Salesforce, advanced analytics platforms (Google Analytics 4), and project management software
  • Resourceful & Strategic: The ability to be a strategic leader who is equally capable of being a hands-on resource when needed ("design the blueprint and lay the bricks")

Work Location:
Remote

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance

Job Type: Full-time

Pay: $85,000.00 per year

Work Location: Remote

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