Customer Service Representative

2 weeks ago

Orlando, Florida, United States Circle Logistics, Inc Full time

Are you looking for a
CAREER
you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is
YES
, then we want you on our
Circle
Logistics Team

Who We Are:

Circle Logistics is a
Top 50
3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 15 years and have grown into a half a Billion dollar company, from starting out as just a handful of people with
Entrepreneurial Spirit
as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

What We Are Looking For:

As a team we are looking for driven people who have
GRIT, TENACITY & A DESIRE TO WIN

As Track & Trace Specialist/Customer Service Representative, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.

Responsibilities:

  • Enter new load orders into our proprietary web-based software
  • Initiate "check calls" to track and trace drivers on all pickups and deliveries
  • Communicate internally correspondence with drivers to ensure accurate documentation
  • Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
  • Maintain and collect proper paperwork for each shipment
  • Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
  • Maintain an outbound call volume of 100 calls per day

Skills/Abilities:

  • 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
  • Must have strong attention to detail
  • Ability to prioritize, balance, and organize information while completing multiple tasks.
  • Above average proficiency in Google Drive and Microsoft Suite
  • Excellent written and verbal communication skills
  • Excellent teamwork skills

Education and Experience:

  • High school diploma or equivalent required
  • Associate's degree preferred
  • Call center experience is a bonus

Benefits:

  • $17-$18 an hour
  • Full-time: 40 hours per week
  • Weekday and Weekend schedules available
  • On-site training and career development
  • Paid holidays and paid time off
  • Insurance benefits including but not limited to: Health, vision, dental, life, and disability
  • 401(k) Plan

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States 407 Solutions Full time

    Job Title:Customer Service RepresentativeLocation:Orlando, FL (On-Site)Ready to Start a Career in Sales with High Earning Potential?407 Solutions is seeking a motivated, customer-focused individual to join our growing sales team in Orlando, FL. As a Customer Service Representative, you will play a key role in face-to-face sales, customer acquisition, and...

  • Customer Service Representative

    8 hours ago

    Orlando, Florida, United States SAMSON A PACHIKARA MD PC Full time

    Company DescriptionSAMSON A PACHIKARA MD PC is a hospital and healthcare provider located in New Hartford, New York, United States. Dedicated to delivering quality care, the company focuses on serving the healthcare needs of the local community. With a commitment to professionalism and patient-centered service, the organization fosters a supportive...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Circle K Full time

    Store : 9999 S Orange Blossom Tr, Orlando, Florida 32837Shift AvailabilityOvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service Representative

    7 days ago

    Orlando, Florida, United States U-Haul Full time

    Location:11815 E Colonial Dr, Orlando, Florida 32826 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Bagel King Bakery Full time

    OverviewJoin our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction leaves a lasting impression. Your enthusiasm, communication skills, and multilingual...

  • customer service representative

    2 weeks ago

    Orlando, Florida, United States YKK AP America Full time

    Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Fluffy Fluffy Cafe Full time

    Job OverviewWe are looking for a personable Customer Service Representative to join our team at the brand new Fluffy Fluffy Cafe on University of Central Florida's campus. This role will be filled by someone who is able to take orders efficiently, work in a fast-paced environment, learn to create our specialty coffees and other drinks, learn to make our...

  • Senior Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Wesco Full time

    We are seeking a Senior Customer Service Representative to join our utility team in Orlando As a Sr. Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will resolve complex or unusual requests and problems that may require a customized response and...

  • Customer Service Sales Representative

    2 weeks ago

    Orlando, Florida, United States UNIVISTA HOLDINGS LLC Full time $14 - $16

    Job Details Job Location: Orlando, FL 32807 Salary Range: $ $16.00 HourlyWe are seeking a highly motivated and professional Bilingual Customer Service Sales Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and actively promoting our products and services. Fluency in both...

  • Customer Service Representative, Peacock

    8 hours ago

    Orlando, Florida, United States NBCUniversal Full time

    NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC...