Claims Vendor Analyst

About the role

Reporting directly to the Claims Sourcing Manager, the role will be responsible for supporting the contracting of claims vendors, engaging in the collection of vendor due diligence, issuing contract documentation, supporting commercial negotiations, and storing and uploading all commercial agreements.

Key responsibilities:

• Participate in end to end acquisition of smaller vendors with an annual spend of less than $500K for Insurance Claims processing and adjudication commodities. This includes:

• • Negotiate commercial contracts from AIG's vendor contract template with Claims vendors to be a preferred AIG panel vendor;

  • Participate and lead vendor pricing negotiations;

  • Document and summarize the agreed commercial terms accurately; and

  • Collect and store all required due diligence documentation in line with the team's standard operating process.

• Support Claims Sourcing Managers with spend data analysis, data queries, and reporting, which support line of business vendor strategies or complex / high value vendor negotiations.

• Documentation and website updates, keeping business facing documents / webpages which reflect AIG's commercial positions with vendors accurate and current.

• Work with claims handlers to understand the claims business area, and the cost drivers that result in AIG's claims total cost.

• Follow legal guidance and other support groups to ensure completion of acceptable contracts.

• Perform other ad hoc assignments to enable AIG to more cost-effectively procure services.

• Monitor and respond to inquiries received by stakeholders and vendors in team's inbox.

Qualifications:

• Bachelor's degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred.

• 2+ years of experience working with Property & Casualty Claims vendors.

• Experience working with commercial negotiations and drafting contract.

• Strong critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.

• Strong organizational, customer service, leadership/influencing and negotiation skills

• Ability to perform complex data analysis, report on spend analysis, KPI's, savings, trends, etc.

• Excellent communication skills (verbal, written, presentation)

• Proficiency in MS Excel (advanced formulas, pivot tables, etc, MS Word, PowerPoint, and MS Outlook.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to   

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