Unit Secretary
6 days ago
This position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across departments, and assignments may vary at times due to staffing needs. Staff may round on the units as directed by leadership. Staff will report to the leader in their primary assignment, with the director maintaining high level oversight over this position.
Responsibilities(70%)* Serves as receptionist and greeter, courteously answering all inquiries from patients, families, staff, and other departments and facilities. Answers phones and transfers calls. Page or call nurses, providers and/or families.
(10%)* Contacts necessary departments for various tests and procedures and schedules follow-up appointments for patients being discharged.
(10%)* Communicates with relevant personnel any information pertinent to a patient's particular needs concerning care, service or comfort.
(10%)* Offers patients water and blankets, and assists with other patient and family customer service requests.
OTHER DUTIES AND RESPONSIBILITIES:
Look up information in the computer to answer inquiries. Uses the computer system to check/validate census, correct bed, correct patient, new consult orders, etc. and update patient status to discharge or transfer.
Checks new admissions charts making sure all paper forms/consents are in the charts and signed. Maintains any paper charts outside the computer system.
Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Checks in and reports out to nursing staff any information received throughout the day.
Some units may need various "logs" which are maintained by the unit secretary.
Updates the whiteboard at the nurses' station.
Communicates requests for office supplies to the responsible staff person.
Processes consults and contacts consulted provider and documents date/time and with whom they spoke regarding the order.
Helps compile and print any documents needed for transfer to another facility.
Processes requests for transfers when patient needs to change rooms.
Communicates and /or orders patient care supplies when additional or special equipment is needed (such as ostomy supplies or bariatric bed).
Maintain a clean and orderly work area.
May audit charges in the computer system and bring errors to the attention of the designated responsible staff member.
Faxes documents.
Enters staff/patient assignments in the nurse call system to facilitate communication.
Other duties as assigned.
Certifications and LicensuresCredential:FINGERPRIN: Fingerprinting
Equivalent Experience:
Qualification Source:
Essential: true
Required EducationEducation: HIGH
Equivalent Experience:
Education Specialization:
Essential: true
Other InformationEXPERIENCE, TRAINING AND SKILLS:
CASUAL EMPLOYEES ONLY: Employees holding a casual position are required to be fingerprinted.
Knowledge of reading, writing, mathematical, and basic computer skills.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
BLS certification is preferred.
Completion of a medical terminology course preferred.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Equivalent Experience and Other Comments (Education)Education: HIGH
Equivalent Experience:
Education Specialization:
Essential: true
Other CommentsCredential:FINGERPRIN: Fingerprinting
Equivalent Experience:
Qualification Source:
Essential: true
-
Unit Secretary
6 days ago
Midland, Texas, United States MyMichigan Health Full time $35,000 - $45,000 per yearSummaryThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across departments,...
-
Unit Assistant ER
5 days ago
Midland, Texas, United States MyMichigan Health Full time $40,000 - $60,000 per yearSummaryThis position coordinates patient and chart activities and collects pertinent patient data. Assesses and enters proper charges for all care given in the Emergency Room into the computer. Performs miscellaneous related duties and other duties as assigned.**This is a temporary position. The Unit Assistant who accepts this position must be able to commit...
-
Medical Assistant
1 day ago
Midland, Texas, United States Midland Health Full time $40,000 - $70,000 per yearJob DescriptionResponsible for gathering all pertinent patient information and accurately prepares the patient; data collection and input. Must promote and demonstrate strong customer service skills with physicians and their staff. All job duties are to be completed in a manner that is consistent with the highest quality of guest relations, which results in...
-
Emergency Department Tech
4 days ago
Midland, Texas, United States MyMichigan Health Full time $40,000 - $70,000 per yearSummaryThe ED Tech functions primarily in direct patient care, and demonstrates "competent" clinical practice with a variety of patients. The tech in the ED works as part of a team with a common goal of offering patient centered, timely care, in a safe and friendly environment. The tech in this position offers individualized compassionate care to emergency...
-
Emergency Department Tech ER
1 day ago
Midland, Texas, United States MyMichigan Health Full time $50,000 - $55,000 per yearSummaryThe ED Tech functions primarily in direct patient care, and demonstrates "competent" clinical practice with a variety of patients. The tech in the ED works as part of a team with a common goal of offering patient centered, timely care, in a safe and friendly environment. The tech in this position offers individualized compassionate care to emergency...
-
Trial Team Secretary
3 weeks ago
Midland, United States Government Jobs Full timeDistrict Attorney AssistantMidland County$42,185.49 AnnuallyMidland, TXFull-TimeJob Number: 2025-00554Department: District AttorneyOpening Date: 11/05/2025SummaryPlease ensure that you fill out the DPS criminal background check permission form (you must open this in internet explorer to digitally sign). All that is needed is your name, signature, and the...
-
Unit Secretary
3 days ago
Midland, United States My Michigan Health Full timeJob PositionThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across...
-
Unit Secretary
4 weeks ago
Midland, United States My Michigan Health Full timeJob PositionThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across...
-
Unit Secretary
1 week ago
Midland, United States My Michigan Health Full timeJob TitleThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across departments,...
-
Unit Secretary
3 weeks ago
Midland, United States My Michigan Health Full timeJob PositionThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across...
-
Unit Secretary
2 weeks ago
Midland, United States My Michigan Health Full timeJob PositionThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. All staff in this position will have primary assignments, but will float at times across...
-
Trial Team Secretary
1 week ago
Midland, TX, United States Midland County, TX Full timeSalary : $42,185.49 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2025-00554 Department: District Attorney Opening Date: 11/05/2025 Summary Please ensure that you fill out this (you must open this in internet explorer to digitally sign). All that is needed is your name, signature, and the date. You will need to attach this to your...
-
Secretary - CID
4 weeks ago
Midland, United States Government Jobs Full timeCriminal InvestigatorProvides administrative support to either the patrol or investigations divisions of the Sheriff's office; reviews and enters reports and case information into the computer; creates, maintains, and updates case files; prepares reports on criminal activity; types offense reports, warrants, statements, and confessions; communicates with...
-
Secretary - CID
2 weeks ago
Midland, United States GovernmentJobs.com Full timeCriminal Investigator Provides administrative support to either the patrol or investigations divisions of the Sheriff's office; reviews and enters reports and case information into the computer; creates, maintains, and updates case files; prepares reports on criminal activity; types offense reports, warrants, statements, and confessions; communicates with...
-
Unit Assistant ER Temp
3 weeks ago
Midland, United States My Michigan Health Full timeUnit Assistant Temporary PositionThis position coordinates patient and chart activities and collects pertinent patient data. Assesses and enters proper charges for all care given in the Emergency Room into the computer. Performs miscellaneous related duties and other duties as assigned.This is a temporary position. The Unit Assistant who accepts this...
