Patient Services Associate

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Closing Date:

11/27/2025
Type of Position:Clinical Staff - Nursing
Job Type:Regular
Work Shift:Day Shift (United States of America

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at

Department:ICE | PeriopSvc Anesthesia

Department's Website:

Summary of Job Duties:The PSA works under the direct supervision of the Assistant Clinical Services Manager (ACSM) and the direction of the RN(s); performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.
Qualifications:

Minimum Qualifications:

• High school diploma or GED

• One (1) or more years of Patient Care/Healthcare Clerical experience.

Preferred Qualifications:

• Two (2) or more years of Patient Care/Healthcare Clerical experience.

• Previously employed in a fast-paced periop and/or outpatient preop or recovery area.

Additional Information:

Responsibilities:

• Acquires initial and ongoing competencies for clinical care and clerical components.

• Assists the care team in providing efficient, effective patient care.

• Demonstrates competency in obtaining, maintaining and using equipment necessary for patient care and clerical support.

• Documents care given according to standards.

• Uses appropriate written and verbal communication.

• Respects patient's privacy and confidentiality.

• Takes a proactive approach toward assisting patients, visitors and other staff.

• Adheres to departmental attendance standards and responds to unit staffing needs

• Adheres to UAMS safety plan.

• Complies with safety instructions and observes safe work practices.

• Provides input on safety issues.

• May be exposed to cleaning agents, blood and body fluids. May be exposed to infectious and contagious diseases.

• Adheres to UAMS Code of Conduct.

• Adheres to Clinical Programs and PRI Departmental policies and dress code standards 

• Works effectively with team/work groups to fulfill UAMS mission.

• Should be familiar with, and able to access the online policies from PRI, UAMS and Nursing Service.

• Participates in ongoing hospital performance assessment and process improvement.

• Participates in continuing education, professional/ institutional advancement opportunities.

• May perform other duties.

Salary Information:

commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

List of three Professional References (name, email, business title), Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site   

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:Hearing, Standing, Talking, Walking
Frequent Physical Activity:Pulling, Pushing, Reaching, Sitting, Stooping
Occasional Physical Activity:Grasping, Kneeling, Repetitive Motion, Sharps
Benefits Eligible:Yes

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