supervisor ii

Job Classification: Supervisor II

Woking Title: ABAWD ME Section Chief

Job Descriptions and Duties:

The Family Engagement and Empowerment Division (FEED) California Department of Social Services (COSS) is seeking critical thinkers who can identify and improve county operations in focusing on Able-Bodied Adult Without Dependents (ABAWD), are highly motivated self- starters, and possess excellent written and oral communication skills. If you enjoy collaborating with county partners and other stakeholders to find ways to streamline processes to make them more efficient, this is the perfect position for you. We have flexible schedules in a hybrid (remote/ telework and on campus) work environment.

The ABAWD Management Evaluation (ME) Section Chief leads a CalFresh ME section, supervising statewide teams, directing resources, and overseeing policies and operations. The Section Chief analyze county ABAWD processes, identify improvement opportunities, and implement solutions.

The role requires strong leadership, effective communication, stakeholder collaboration, and strategic planning. The Section Chief works closely with COSS leadership, counties, and experts to evaluate processes, develop policies, and establish implementation plans, road maps, and metrics to ensure operational improvements.

The incumbent sets program vision, manages resources and reporting, ensures county compliance, and drives process improvements. The Section Chief analyze data, oversee corrective actions, and deliver CalFresh training to enhance staff and county performance while establishing best practices for consistent, efficient operations.

This is a 12-month limited term position and may be extended to a maximum of 24-months and/or may become permanent based on operational needs.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey.

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You will find additional information about the job in the Duty Statement.

Working Conditions

• Staff Services Manager II (Supervisory) / Supervisor II - Title change effective January 1, 2026.

For more information, visit the CalHR website. Generalist Class Consolidation – CalHR

This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.

Please note: Regular commute is not compensable.

For positions advertised in more than one location, headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment.

This job advertisement has also been listed in the following counties: Sacramento, Los Angeles and Fresno

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-503680

Position #(s):

Working Title:

ABAWD ME Section Chief

Classification:

SUPERVISOR II

$7, $9,781.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

United States

Telework:

Hybrid

Job Type:

12 Month Limited Term - Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The Family Engagement and Empowerment Division (FEED) provides essential financial, food, and education and training support to individuals and families. The Division comprises three branches, the CalWORKs and Family Resiliency Branch, the CalFresh and Nutrition Branch, and the Child and Adult Care Food Program.

Within the CalFresh Branch, under CalFresh Operations Management Evaluation (ME), this position is located in the ME Section, whose mission is to assess and improve county operational compliance and service quality for the CalFresh program.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

This application requires a Statement of Qualifications (SQQ), which serves as a narrative description of how your education, training, experience, and skills have prepared you for this position. The SQQ also documents your ability to clearly and concisely present a written response to the following questions.

The SQQ should be typed in 12-point Arial font, and not exceed two (2) pages in length. Please note: Applicants who fail to submit an SQQ will be eliminated from consideration. Resumes, cover letters, exam results, degrees or applications do not take the place of the SQQ.

1. In the role as a Supervisor II (Supervisory) you may be called upon to consult with management, develop and make presentations to departmental staff, as well as other outside stakeholders.

Please provide an example of a high-level project on which you had to think independently, and you played a significant role. What were the expectations involved and how did you accomplish them? If you had challenges, please explain how you met and handled these challenges.

1. Describe your experience leading during change, how you implement and manage change, and make organizational improvements or innovations.

2. Describe your approach to leading diverse teams and how you promote open, inclusive communication.

The Statement of Qualifications (SOQ) are read and serves as a documentation of your ability to present information clearly and concisely in writing.

For helpful guidance on writing an effective SOQ, please see our Work4CA guide and video Work4CA: How to Write a Statement of Qualifications (SOQ)

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/19/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

California Department of Social Services

Attn: Classification & Pay Unit

P. O. Box MS

Sacramento, CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

California Department of Social Services

Classification & Pay Unit

744 P Street, MS

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) IS REQUIRED. Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships with internal and external stakeholders.
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.
• Ability to guide the ME team and staff in oversight and operational compliance, think both logically and creatively, utilize a variety of analytical and research tools, identify gaps and opportunities for improvement, make sound recommendations, and translate those recommendations into actionable business requirements.
• Experience leading large meetings and effectively communicating, both verbally and in writing, to present information accurately and promptly to all levels of stakeholders, including COSS leadership and solution partners.
• Experience collaborating in a team environment and serving in coaching, mentoring, and leadership roles.
• Knowledge and understanding or willingness and ability to learn county business processes, the CalFresh program, and ABAWD procedures.
• Strong working knowledge of California state administrative functions, with experience in business process improvement and project management.
• Experience in gathering county-level analytical data and analyzing county business processes.
• Experience using Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, MS Teams, and SharePoint.

Benefits

There are many benefits to joining our team The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
• 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
• 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
• 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Emily Gonzalez

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

California Relay Service: TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at:

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.