Business Analyst

Join Us
Take the next step in your journey at Accruit, an Inspira Financial Solution. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all.

This is a hybrid position reporting to our Denver, CO office at least twice per week.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you We look forward to receiving your application Check out this Inspira Financial video to learn more about our company

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at

We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.

Job Summary & Responsibilities
The Business Analyst will report to the Sr. Director, Product and Strategy at Accruit. This position plays an important role within the Product Management team; key duties include managing the scrum/agile development process, writing user stories under the guidance/direction of Product Managers, acting as a first-point-of-contact to answer detailed questions from the Development Team, and supporting Product Management in a variety of other capacities. The role requires a depth of understanding of Accruit products and user needs - but is distinguished from a Product Manager role by being more focused on execution and operational excellence in support of the Product Management and Development teams, and by not being directly responsible for ownership of products or client areas. The expected career path for the Business Analyst is to progress into a Product Management role.

• Acts as a scrum master for the Product Management and Development teams, and/or splits scrum process responsibilities with a representative on the Development team
• Writes user stories under the guidance of Product Managers, and/or assists Product Managers with feature and user story writing
• Assists Product Managers in gathering and analyzing Voice-of-Customer information via analysis of usage data, gathering of notes from Sales and Customer Success, and discussions with end users of the products
• Conducts testing work on completed user stories in the UAT environment on behalf of the Product Management team – validating against acceptance criteria
• Maintains/updates important product management documentation, such as user story writing checklists
• Duties related to Azure DevOps "hygiene" – ensuring that stories are properly organized, tagged, etc.
• Triages submitted support tickets, allocating them to Customer Success, Product Management, or Development based on their substance, and monitoring/shepherding those owned by the latter two groups
• Assists Customer Success on customer support emails/calls, and conducts product training for Accruit employees as needed
• Collaborates with Customer Success in creating and updating customer-facing product guides and how-to materials
• Miscellaneous other administrative duties supporting the Product Management and Development teams

Preferred Qualifications

• Bachelor's degree or equivalent knowledge, skills and experience
• 3+ years of business analyst (BA) or product management (PM) experience pertaining to software and/or business information products
• Experience as a scrum master in the Agile/Scrum development methodology
• PM/BA experience in the financial services/real estate industry
• Scrum certification
• Limited coding experience, e.g. PYTHON

Skills & Abilities

• Ability to develop and maintain a deep understanding of the needs of our customers, and how our products address them
• User story writing and experience with Agile management tools like Jira, Azure DevOps, or similar
• User workflow diagramming and voice-of-customer information analysis,
• Proactive, strong analytical and problem-solving abilities to interpret data, identify trends, and draw actionable conclusions; able to propose resolutions and/or remediation to inefficient processes
• Proficient in data analysis tools (e.g., Excel, SQL, Tableau), business intelligence platforms, and project management software and expertise in use of diagramming tools such as such as Visio, Lucidchart, Miro, Figma etc.
• Deep knowledge and understanding of product development processes and Agile methodologies
• Excellent written and verbal communication skills to effectively present complex information to technical and non-technical audiences.
• Ability to work effectively in cross-functional teams and foster positive relationships with stakeholders.
• Proven ability to manage multiple projects and work streams in a fast-paced environment and self-prioritize, multi-task and complete tasks within specified timelines
• Detail-oriented, organized, and dependable with an affinity for accuracy, efficiency, and process improvement

Other Requirements

• Travel up to (10%)
• Prolonged periods of sitting at a desk and working on a computer
• [Occasionally lifts up to 25 pounds]

Pay Range
$76,000-$95,000 per year

Compensation & Benefits
The compensation for this position will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive and bonus opportunities.

Inspira provides industry-leading benefits including, but not limited to: healthcare, 401K savings plan, company holidays, paid time off, parental leave and an employee assistance program.