Veterinary Receptionist

Join Our Team as a Client Service Representative at Friarsgate-Ballentine Animal Hospital

At Friarsgate-Ballentine Animal Hospital, our Receptionists are the backbone of our smooth, fast-paced practice. You'll keep our days running efficiently, connect with clients who trust us with their pets, and be an essential part of a supportive team that genuinely cares about quality care and each other. If you're organized, self-driven, and love working in a collaborative, drama-free environment, this is the place to thrive.

In this role, you will:

• Schedule and manage the flow of appointments
• Provide empathetic customer service to clients in person and over a multi-line phone system
• Process financial transactions accurately
• Answer client inquiries and provide information about hospital services

Schedule: This is a Full Time position, with a 4 x 10 schedule and availability needed Monday-Friday.

NO WEEKEENDS

Full-time benefits and compensation**:

• Compensation: $15-17 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills
• Strong Client Communication Skills
• Ability to multitask and stay organized in a busy setting
• Computer proficiency and attention to detail
• A friendly attitude is a must

At Friarsgate-Ballentine Animal Hospital, we are dedicated to providing exceptional veterinary care in a collaborative and supportive environment. Our 6-doctor team works closely together, combining expertise, clear communication, and a strong work ethic to deliver the best care for our patients while fostering positive relationships with clients.

If you love learning, engaging with clients, and being part of a team that celebrates excellence while keeping things lively, we would love to connect

*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.