M365 Administrator|| USC
1 week ago
KEY RESPONSIBILITIES
- Administer & support the full Microsoft 365 Suite including:
Exchange, OneDrive, SharePoint, Teams, Yammer, Stream, Viva, Office
- Provide advanced troubleshooting (L2/L3), perform root cause analysis, and resolve issues end-to-end
- Open and manage Microsoft support cases for escalated issues
- Manage SharePoint App Registrations & Azure AD App Registrations
- Create, update & troubleshoot PowerShell automation scripts
- Implement & support Power Platform components
- Stay updated with Microsoft product changes and define action strategies for the tenant
- Support file share and M365 migrations (ShareGate, SPMT, etc.)
- Document system standards and participate in governance reviews
- Work in an Agile Scrum team and follow Agile practices
- Provide after-hours support for critical issues
- Collaborate across teams with excellent communication and problem-solving skills
ESSENTIAL SKILLS
- Strong expertise as an M365 Administrator
- Deep hands-on experience across SharePoint Online, Teams, Exchange, OneDrive
- Strong PowerShell scripting skills
- Experience with M365 migrations & Microsoft support escalations
- Experience working in large/enterprise environments
DESIRABLE SKILLS
- Handling L2/L3 tickets
- Automating redundant tasks using PowerShell
- Designing & implementing M365 service-related changes
- Experienced working in large teams and fast-paced environments
Pay: $ $40.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
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