Current jobs related to Senior Product Specialist - Seattle, Washington - Zenoti

  • Experienced Quality Production Specialist

    2 days ago

    Seattle, Washington, United States Boeing Full time $95,200 - $128,800

    Experienced Quality Production SpecialistCompany:The Boeing CompanyBoeing Commercial Airplanes (BCA) is looking for an Experienced Quality Production Specialist (Investigations) to join the In-service Investigations team based out of Renton, Washington or Seattle, Washington.We are committed to providing our team with equal growth opportunities in a stable...

  • Senior Director of Product

    2 days ago

    Seattle, Washington, United States JPMorgan Chase Full time

    Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. We are seeking a visionary Senior Director of Product to lead our API Management Platform, a large-scale, mission-critical solution that serves as the backbone for both internal developers...

  • Senior ETL Developer and Data Specialist

    2 days ago

    Seattle, Washington, United States Boeing Full time $131,750 - $190,000

    Senior ETL Developer and Data SpecialistCompany:The Boeing CompanyThe Boeing Company's Talent Analytics and Innovations team is currently seeking a Senior ETL Developer and Data Specialist to join our team in Seattle, WA. The Extract-Transform-Load (ETL) Developer and Data Specialist designs, builds, and maintains ETL/ELT pipelines, data infrastructure, and...

  • Senior Product Designer

    2 days ago

    Seattle, Washington, United States Uber Full time

    About The RoleMaps experience and geospatial intelligence is the backbone of all Uber offerings. It powers how people discover and navigate the world across mobility, delivery, and emerging businesses. From finding a pickup or drop off location to driving navigation, walking directions, wayfinding, and discovering restaurants, stores, and new places to go,...

  • Senior Product Manager

    1 week ago

    Seattle, Washington, United States onXmaps, Inc. Full time

    ABOUT OnXAs a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection...

  • Senior Product Manager

    3 weeks ago

    Seattle, Washington, United States Metropolis Full time $200,000 - $220,000

    Who we areMetropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience...

  • Senior Product Manager, AI Quality

    2 days ago

    Seattle, Washington, United States Atlassian Full time $136,800 - $215,025

    OverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part...

  • Senior Immigration Specialist

    2 days ago

    Seattle, Washington, United States Casium Full time

    Our MissionCasium is building the fastest, most comprehensive business immigration solution. We bring together human expertise and AI innovation to help companies secure top global talent with speed, clarity, and compliance.Talent is global. But the immigration system wasn't built for speed, clarity, or scale. Founders wait months to start companies....

  • Senior Product Manager

    3 weeks ago

    Seattle, Washington, United States Salesforce Full time $189,100 - $260,100

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProductJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • Senior Product Designer

    2 days ago

    Seattle, Washington, United States Agoda Full time

    *About Agoda*At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

Senior Product Specialist

4 days ago

Seattle, Washington, United States Zenoti Full time $80,000 - $100,000

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit:



What's the opportunity?

As a member of the Adoption organization, the Product Specialist will have the primary responsibility of analyzing business requirements and translating them to Zenoti product features for adoption by existing customers. You will be using your functional skills, in-depth product knowledge, and understanding of customer needs to identify pain points and provide a solution by effectively configuring product features and functionality within the Zenoti application. You will ensure that customers are trained on our platform effectively and help them achieve their business goals with increased adoption of our solutions. If you love to work collaboratively with the internal teams and our customers to help them succeed in their business, we would love to hear from you.



Requirements

What will I be doing?

  • Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customer's Zenoti solution.
  • Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue.
  • Independently handle customer adoption procedures while delivering excellent customer service.
  • Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations.
  • Drive proofs of concept and pilots for high-priority and complex customers.
  • Proactively identify and mitigate significant risks, unknowns, and issues to the implementation plan. Address customer issues and concerns in a timely manner to ensure customer satisfaction.
  • Stay up-to-date on Zenoti product knowledge, business workflow, process and market positioning.
  • Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti software features and products.
  • Work and communicate across groups and articulate the needs for compliance and risk management.

What skills do I need?

  • 10 years of experience in Implementation and support of Enterprise SaaS products.
  • Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.
  • Strong business consulting experience or equivalent in an external customer facing role.
  • Proven fast learner of enterprise applications, experience in implementing cloud solutions.
  • Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions.
  • Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding.
  • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
  • Ability to manage and work across multiple projects. Experience working with remote teams across different time zones
  • Strong ability to demo/train and deliver excellent customer presentations.
  • Strong logical, analytical and problem-solving skills
  • Ability to learn new skills and operate in a fast-paced and changing environment.
  • Good to have knowledge of accounting principles, inventory management, and business processes optimization.
  • Experience in the wellness/spa industry is a plus.
  • Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.

Why Zenoti?

  • Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
  • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform. 
  • Attractive compensation. 
  • Unlimited Vacation

Zenoti Pay Range $80,000—$100,000 USD

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.