Operations Manager-Residence Inn Alexandria

23 hours ago

Alexandria, Virginia, United States Coury Hospitality Full time

Why Work at Residence Inn Alexandria?

Residence Inn Alexandria Old Town South is a warm and welcoming place to work, where teamwork and support are part of the everyday culture. With spacious suites, a modern fitness center, complimentary breakfast, and a convenient location near Old Town, it offers both guests and curators a comfortable and engaging environment. If you're looking to grow in hospitality with a friendly team and opportunities for development, Residence Inn Alexandria is a great place to start.

Location

RI Alexandria Rooms, Alexandria, where the company operates a Residence Inn, a brand under the Corporate umbrella, providing extended-stay accommodations.

About the opportunity

The Operations Manager position at the Residence Inn Alexandria offers a chance to join a dynamic team in the hospitality industry, overseeing daily operations to ensure exceptional guest experiences and efficient hotel management.

What you'll get to do

  • Manage front desk operations, including check-in/check-out processes and guest services, to maintain high levels of customer satisfaction.
  • Oversee housekeeping and maintenance staff to ensure all rooms and public areas are clean, well-maintained, and meet brand standards.
  • Coordinate with various departments to resolve guest complaints and issues promptly and professionally.
  • Implement and enforce hotel policies and procedures to maintain consistency and quality in service delivery.
  • Analyze operational performance metrics to identify areas for improvement and implement changes to increase efficiency and guest satisfaction.

Skills and Experience

  • Proven experience in hotel operations, preferably in a management role, with a strong understanding of hospitality principles and practices.
  • Excellent communication and interpersonal skills to effectively interact with guests, staff, and other stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Strong problem-solving skills to address guest complaints and operational issues efficiently.
  • Familiarity with hotel management software and systems to manage front desk, housekeeping, and maintenance operations.
  • Leadership skills to motivate and direct staff, promoting a positive and productive work environment.
  • Analytical skills to interpret operational data, identify trends, and make informed decisions to improve hotel performance.

  • General Manager-Residence Inn Alexandria

    2 days ago

    Alexandria, Virginia, United States Coury Hospitality Full time

    Why Work at Residence Inn Alexandria?Residence Inn Alexandria Old Town South is a warm and welcoming place to work, where teamwork and support are part of the everyday culture. With spacious suites, a modern fitness center, complimentary breakfast, and a convenient location near Old Town, it offers both guests and curators a comfortable and engaging...

  • General Manager-Residence Inn Alexandria

    2 days ago

    Alexandria, Virginia, United States Coury Hospitality Full time

    Why Work at Residence Inn Alexandria?Residence Inn Alexandria Old Town South is a warm and welcoming place to work, where teamwork and support are part of the everyday culture. With spacious suites, a modern fitness center, complimentary breakfast, and a convenient location near Old Town, it offers both guests and curators a comfortable and engaging...

  • Park Manager

    1 week ago

    Alexandria, Virginia, United States City of Alexandria, VA Full time

    Park Manager- Park Services DivisionJoin our Great CityThe City of Alexandria is in Northern Virginia bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. Once within the original boundary stones that demarked the area of the Nation's Capital, Alexandria is a part of the greater Washington, D.C. metropolitan area. With a...

  • Concierge

    6 days ago

    Alexandria, Virginia, United States Housing Alexandria Full time

    Job description.The Concierge ensures exceptional resident satisfaction and seamless day-to-day property operations. They serve as the first point of contact for current and potential residents, visitors, and vendors. The Concierge assists in problem-solving, conducting tours, providing outstanding customer service while assisting with administrative and...

  • afd operational medical director

    1 week ago

    Alexandria, Virginia, United States City of Alexandria, VA Full time

    AFD OPERATIONAL MEDICAL DIRECTOR / ADMDThe Operational Medical Director for the City of Alexandria Virginia Fire Department provides direction and leadership of clinical performance and medical operations for the Alexandria Fire Department's (AFD) Emergency Medical Services (EMS) system. The incumbent serves as the final authority on all medical care...

  • Project Manager

    4 days ago

    Alexandria, Virginia, United States City of Alexandria, Virginia Full time

    The City of Alexandria's Department of Information Technology Services (ITS) is seeking an experienced Project Manager to lead, manage, and deliver complex IT projects across the City. This position oversees all phases of the project life cycle—from initiation and planning through execution, monitoring, and close-out—ensuring projects are delivered on...

  • Administrative Services Manager

    4 hours ago

    Alexandria, Virginia, United States City of Alexandria, VA Full time

    Administrative Services ManagerGrade 23The City of Alexandria is located in Northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 160,000 and a land area of 15.75 square miles, Alexandria is the seventh largest City in the Commonwealth of Virginia. Alexandria has a...

  • General Accounting Manager

    3 days ago

    Alexandria, Virginia, United States City of Alexandria, VA Full time

    General Accounting ManagerThe City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a vibrant...

  • Youth Advisor

    2 days ago

    Alexandria, Virginia, United States City of Alexandria, VA Full time

    Youth AdvisorYouth Employment Counselors(Five Openings)The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia....

  • Employment & Training Specialist

    2 days ago

    Alexandria, Virginia, United States City of Alexandria, Virginia Full time

    The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and...