Project Manager

18 hours ago

Charlotte, North Carolina, United States Velocitor Solutions Full time

We are looking for a Project Manager who can ensure the successful delivery of projects that meet or exceed client expectations. The ideal candidate will excel in direct client management, both in-person and virtually, and proactively understand client-specific use cases and requirements. Technical background with experience managing software projects through an SDLC required.

Responsibilities:

  • Face-to-face and virtual client management for software implementations
  • Manage and execute multiple simultaneous projects from initiation to closure
  • Take ownership and be accountable for project outcomes, ensuring they align with client expectations and deliver tangible value
  • Collaborate and work closely with clients to gain insights into their unique use cases and requirements, shaping the project's objectives and scope.
  • Gather effort estimates, prepare work breakdown structures, and define project schedules in a formal project plan
  • Coordinate and track the internal progress of the project, ensuring milestones and deliverables are met in a timely manner
  • Create and manage tickets for client-requested features, ensuring a clear understanding of user stories and business requirements
  • Prioritize work to best meet deadlines and proactively optimize teams' time and effort
  • Identify, manage, and mitigate risks and issues, providing proactive communication to stakeholders and clients
  • Develop and conduct presentations and demos, and other formal communications, to articulate project value and progress
  • Drive the Change Management procedures for assigned projects
  • Maintain Project Artifacts and implement versioning procedures throughout team
  • Maintain effective communication channels with both internal and external stakeholders, ensuring transparency and alignment
  • Provide escalation management by addressing and resolving client escalations efficiently, while maintaining client satisfaction
  • Provide internal training and mentoring on Project Management best practices

Education, Experience and Skills Required:

Bachelor's degree and a minimum of 5 years of experience in Technical Project Management or the professional equivalent.

  • 3-5 years of proven experience in a demanding project management role within the software technology and IT solutions arena
  • Demonstrated ability to manage complex projects and multitask effectively
  • Strong organizational and project management skills with demonstrated ability to prioritize and manage multiple small projects concurrently
  • Experience facilitating communication across all areas of the organization
  • Excellent written and verbal communication skills
  • Strong interpersonal skills and professional attitude, with an ability to manage client relationships effectively
  • Excellent presentation skills, with experience in developing and delivering formal communications
  • Strong understanding of business needs
  • Experience in risk management and escalation handling
  • Proficiency in MS Office, specifically Excel, Word, Outlook and Project, SharePoint experience preferred
  • Ability to create clear and concise user stories and business requirements
  • Strong understanding of business needs
  • Detail oriented and able to work well under pressure and meet deadlines
  • Self-starter with good follow-through, able to take direction

Working conditions:

Main office – Blairhill Road

Travel may be required up to 30% of the time.

Although Project Managers generally work regular office hours, after hours and weekend work is required based on project and client needs.

ZR

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