Scheduling Coordinator

6 hours ago

College Station, Texas, United States Andrews Orthodontics Full time

Andrews Orthodontics is looking for a Scheduling Coordinator to be the welcoming voice of our practice. This role is perfect for someone who enjoys talking with people, staying organized, and helping families take the first step toward a confident smile.

Many of our best team members have a background in customer service, office administration, education, retail management, or parents returning to the workforce after raising kids. If you enjoy meaningful conversations, follow-through, and being part of a close-knit team, this could be a great fit.

What You'll Do

This position focuses heavily on phone communication and follow-up, ensuring no potential patient falls through the cracks.

  • Answer incoming calls and online requests for orthodontic consultations
  • Schedule new patient consultations in a warm, confident, and professional manner
  • Make outbound follow-up calls to patients who have requested consultations but haven't scheduled yet
  • Confirm upcoming new patient appointments to reduce no-shows
  • Answer common questions about orthodontic treatment, scheduling, and next steps
  • Document conversations accurately in our scheduling and patient management system
  • Work closely with the front desk and clinical team to keep the schedule full and flowing smoothly
  • Help create a calm, reassuring experience for families who may feel nervous or overwhelmed

Who We're Looking For

This role is ideal for someone who:

  • Enjoys talking on the phone and building rapport
  • Is dependable, organized, and follows through on tasks
  • Is comfortable working independently but enjoys being part of a team
  • Has strong communication skills and a friendly, confident phone presence
  • Is looking for a stable, professional work environment—not a high-pressure sales role

No dental or orthodontic experience required — we will train the right person.

Ideal Backgrounds

We've found this role is a great fit for candidates with experience in:

  • Office administration or reception
  • Customer service or call-center environments
  • Education or school administration
  • Retail or service management
  • Parents re-entering the workforce who want consistent hours and meaningful work

Schedule & Work Environment

  • Predictable daytime hours (no late nights)
  • Supportive, team-oriented orthodontic practice
  • Family-friendly atmosphere focused on long-term patient relationships
  • A role where your reliability and consistency truly matter

Why Andrews Orthodontics

At Andrews Orthodontics, we don't just straighten teeth — we care for families in our community. You'll be part of a practice that values kindness, professionalism, and follow-through, where your role directly impacts the success of the office and the confidence of our patients.

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Flexible schedule
  • Paid time off

Application Question(s):

  • What makes you interested in applying for this position?

Ability to Commute:

  • College Station, TX Required)

Work Location: In person

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