PMG Surgery Scheduler

2 weeks ago

Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full time $42,000 - $63,000 per year
Overview

Presbyterian is seeking a PMG Surgery Scheduler 

Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion.

  • This is a Full Time position - Exempt: No
  • Job is based at Presbyterian Rust Medical Ctr
  • Work hours: Weekday Schedule Monday-Friday

Ideal Candidate:The ideal candidate will have at least 18 months of experience in a clinical setting with scheduling surgeries procedures, along with proven one-on-one experience working directly with surgeons.

Qualifications
  •  High School Diploma/GED Required
  •  A minimum of 18 months experience in a clinical setting.
  •  Previous one on one experience with surgeon/s required
  •  Requires strong organizational skills
  •  Must be able to function under pressure while maintaining professionalism
  •  Familiarity to CPT and ICD-10 coding
Responsibilities
  •  Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
  •  Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
  •  Accuracy in scheduling is paramount in performance
  •  Ability to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)
  •  Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure
  •  Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
  •  Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.
  •  Must be highly skilled in verbal communication, problem solving, prioritization and organization.
  •  The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.
  •  Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.
  •  Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)
  •  Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)
  •  Assist clinical leadership with provider issues
Benefits

About Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up toUSD $24.71/Hr.
Compensation DisclaimerThe compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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