Senior Content Management Analyst

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here.

What We Offer:  

The Senior Content Management Analyst - Tax Compliance role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. Fully remote work may be considered if you're not located near a Wolters Kluwer office.

Our Locations: Contact Wolters Kluwer | Wolters Kluwer

What You'll be Doing:

As a Senior Content Management Analyst - Tax Compliance, you'll be a pivotal force behind our digital content strategy. Leveraging your expertise, you'll manage content projects, optimize user engagement through analytics, and ensure seamless collaboration among team members. Your work will directly impact our brand's online presence and user experience.

A successful candidate for the position will have a minimum of 3 years' experience in tax compliance and a strong working knowledge of U.S. Federal and state tax laws.  This position reports to the Content Manager for the Axcess Advisor team, TAA R&L.  

Key Tasks:   

• Track changes to tax law and monitor developments in the tax community to identify items that can be iQ events (tied to fields on tax forms)

• Work with cross-functional teams (software, developers, product management, production and editorial) on the development and maintenance of CCH Axcess IQ/Advisor is also required. The candidate must also have an understanding of federal and state tax returns and how to interpret information from tax developments (legislation, regulations, guidance from tax authorities, court rulings, real-world events) in a manner that leads to an understanding of how that information would impact a taxpayer's reporting requirements

• Knowledge of CCH Axcess is required

• Act as advisor on advanced and broad-ranging projects

• Participate in new product development as needed

• Create and build queries in Excel to identify affected taxpayers within Axcess using the tax form fields

• Create ELPs/explanations to inform practitioners of these tax developments

• Write sample client letters that practitioners can send to their clients explaining tax developments

• On a rotating basis, coordinate the loading of content to Axcess/AC across several teams

• Assist with content creation for federal legislative developments in the preparation/loading of federal ELPs and queries

• Assist with reviewing/editing outside author material and creation of ELPs for new product development (Advisory Services)

You're a Great Fit if You Have:  

• Advanced Writing: Skilled in content creation and editing.

• Collaborative Coordination: Strong teamwork and collaboration skills.

• Trend Analysis: Ability to research and apply industry trends.

• Mentorship: Skills in guiding and mentoring junior staff.

• Tax Planning: Leverage tax expertise to create taxpayer impact scores that assess the effect of recent tax changes or specified areas of law and identify opportunities for cash savings.

• Education: CPA & bachelor's degree

• Minimum of three years' experience working in tax compliance

• Good organizational and planning ability

• Solid knowledge of U.S. tax legislation

• Good motivational skills

• Ability to work as a cross-functional team member

• Good oral and written communication skills

• Troubleshooting issues (taking initiative)

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at   

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They're not intended to be an exhaustive list of all duties and responsibilities and requirements.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.