Beverage Server

3 days ago

Omaha, Nebraska, United States WarHorse Gaming, LLC Full time

Summary:

Beverage Server- FT and PT- Omaha

Pay: $7.00 per hour + tips

Schedule:

  • Full-Time Opening: Saturday–Wednesday, 8:00 AM – 4:00 PM (Thursday & Friday off)
  • Part-Time Opening: Tuesday–Thursday, 12:00 PM – 8:00 PM
SUMMARY DESCRIPTION

The Beverage Server is responsible for providing fast, friendly, and efficient beverage service while ensuring guest expectations are consistently exceeded. This role supports busy gaming and hospitality environments and requires exceptional customer service and professionalism.

ESSENTIAL JOB FUNCTIONS / DUTIES
  • Provide prompt, efficient, and friendly beverage service.
  • Accurately enter all beverage orders into the POS system.
  • Follow all federal, state, local, and company liquor laws, rules, and internal controls.
  • Comply with S.M.A.R.T. or T.I.P.S. alcohol service training standards.
  • Prepare drink garnishes and set-ups according to specifications.
  • Retrieve and transport used glasses to designated areas.
  • Balance and maintain server bank when applicable.
  • Attend required meetings and training sessions.
  • Maintain positive guest and team member relations.
  • Uphold a neat, clean, and professional appearance at all times.
  • Perform additional duties as assigned.
JOB SPECIFICATIONS
  • Must be 19 years or older.
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to operate mobile devices, tablets, and touchscreen technology.
  • Experience with smartphone/tablet applications strongly preferred.
  • Strong commitment to guest service excellence and ethical conduct.
BENEFITS(Benefits start Day 1)
  • Health, Dental & Life Insurance
  • 401(k) Investments
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
CORE COMPETENCIES
  • Collaboration
  • Guest Focus
  • Communication Proficiency
  • Flexibility
  • Problem Solving
  • Ethical Conduct
  • Stress Management & Composure
WORK HOURS

Due to the unpredictable nature of the hospitality and entertainment industry, team members may be required to work varying schedules based on business needs.

CERTIFICATION REQUIREMENTS
  • Alcohol Service: ServSafe, TIPS, or S.M.A.R.T. certification required.
  • Gaming License: Must be able to secure and maintain a Nebraska Gaming License.
  • This position is responsible for serving alcoholic beverages.
TRAVEL REQUIREMENTS

No travel required.

ADDITIONAL INFORMATION

This job description is not intended to include every duty or responsibility that may be required. Duties may change at any time with or without notice.

Ho-Chunk, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected status. Preference may be extended to applicants of Native American descent as permitted by law.

PHYSICAL REQUIREMENTS ASSESSMENT

Work Environment:

  • Accessibility of worksites: 2
  • Weather/temperature extremes: 1
  • Darkness: 1
  • Cramped spaces: 1
  • Loud noises: 2
  • Chemicals/fumes: 1
  • Dust: 1
  • Heights: 1
  • Safety hazards: 2
  • Secondhand smoke: 1
  • Overtime/extended hours: 1

Physical Effort:

  • Mobility: 2
  • Agility: 2
  • Lift up to 50 lbs: 2
  • Strength: 2
  • Hand/finger dexterity: 3
  • Foot dexterity: 2
  • Physical balance: 2
  • Coordination: 2
  • Endurance: 2

Mental Effort:

  • Concentration: 1
  • Memory: 1
  • Decision-making complexity: 1
  • Time pressure: 1
  • Analytical thinking: 1
  • Conceptual thinking: 1
  • Basic math: 1

Communication:

  • English fluency: 1
  • Second language preferred: 1
  • Verbal communication: 1
  • Written communication: 1
  • Nonverbal communication: 1

Sensory Abilities:

  • Vision: 1
  • Color distinction: 1
  • Hearing: 1
  • Smell: 1
  • Taste: 1
  • Touch: 1

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