Regional Manager of Facilities, Safety, and Security

Overview:

The Regional Facilities, Safety and Security Manager manages the daily functions of the Facilities and Security department for assigned regions to ensure the physical safety and protection of the organization's assets, employees, visitors and property. Conducts regular audits and inspections to assess, identify, and mitigate any facility and security vulnerabilities or gaps. Trains staff and establishes operational plans for crisis response, disaster recovery, evacuation, workplace violence, and other emergency events. Monitors and inspects systems, alarms, and other physical security measures. Participates in education programs and contributes to communications on security policies and topics to ensure staff is adequately informed and equipped to manage potential security issues. Engages with local, state, provincial, or federal authorities to keep current with all security-related information, directives, and events. Initiates or assists with investigations and critical event responses in coordination with law enforcement and other officials or agencies. Understands law enforcement methods, tactics, and procedures. Supports the organization's strategic plan and workplace inclusion initiatives. Abides by the organization's mission in performing job duties. Demonstrates an understanding and commitment to PPGT's culture of quality, safety and risk awareness.

Responsibilities:

• Provides leadership in the organization's facility, safety and security programs in conjunction with supervisor.
• Directly supervises the Facilities Maintenance and Medical Equipment Coordinator position (Dallas-based position).

Security & Safety:

• Maintains an up-to-date working knowledge of opposition actors, groups, and tactics.
• Uses open-source investigative techniques for risk management purposes.
• Collects and communicates security information with appropriate stakeholders accurately and in a timely manner.
• Completes all record keeping requirements in accordance with property and division standards to include Planned Parenthood Federation of America (PPFA) and Occupational Safety and Health Administration (OSHA).
• Under direction of supervisor, provides staff training for new hires and current team members relating to key safety and security concepts. Encourages safety and security awareness among all employees
• Conducts hazard and risk assessments at PPGT properties (and occasionally at offsite properties) to include quarterly audits, incident tracking and the hazard abatement process.
• Adheres to the organization's compliance requirements and all applicable laws and safety regulations.
• Enforces access control policies to ensure strict adherence.
• Follows up on all unusual activities in and around the properties that may impair the well-being of patients, visitors and employees.
• Develops liaisons with local law enforcement and emergency services.
• Is on-call and available to respond to incidents as required.
• Responds to critical incidents and assumes control of incident scenes until relieved.

Facilities Management:

• Performs and oversees any and all facilities maintenance duties reasonably necessary for the service and convenience of employees, clients, and tenants of the organization throughout PPGT's service area.
• Manages the installation, maintenance, and testing of all facility-related systems and buildings including: HVAC, plumbing, mechanical, electrical, sprinkler, fire alarm, physical structures and public, office, storage areas, etc. May also assist in the installations, maintenance, and testing of security and phone systems.
• Reviews and prioritizes maintenance programs, work orders, schedules, and budget; identifies and assigns facility improvements and repairs and monitors ongoing mechanical maintenance.
• Ensures all purchases and expenses comply with purchasing requirements and obtains necessary approvals.
• Ensures vendor contracts are obtained and renewed per organization policy.
• Ensures that facilities meet government regulations and environmental, health and life safety standards. Takes action as appropriate to comply with orders or requirements affecting organization property by federal, state, county or municipal authority having jurisdiction.
• Builds and develops relationships with key suppliers, maintenance contractors, health center managers, and tenants.
• May assist with ensuring tenant maintenance needs are addressed.
• Under the direction of PPGT Operations leadership, responsible for the allocation and management of space within buildings.
• Responsible for inspecting facilities for the purpose of ensuring continuous quality improvement in maintenance operations including, but not limited to, work order follow-up and preventative maintenance operations.
• May assist departments in investigations relating to claims, damage or destruction to organization property.
• Responsible for ensuring that visitors and vendors adhere to organization's safety and security policies at all times.
• Works with leadership in reviewing and executing architectural/engineering planning and design.
• Responsible for oversight of hired contractors for facility related maintenance including grounds and custodial support, construction or maintenance portion of capital projects and ensures confidentiality of projects as required.
• Works with leadership in ensuring construction and renovation projects are on time and within budget.
• Coordinates clinic relocations with a minimum of downtime, disruption, and expense.

General:

• Has unrestricted access to patient protected health information (PHI) for purposes specific to job duties. Use of patient PHI is limited to information needed to perform the specified job function. Disclosure of any patient information must be for purposes of treatment, payment or health care operation OR must be accompanied by a patient authorization for release. Must adhere to minimum necessary rule.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications:

Bachelor's degree + 3 years of related exempt experience or Associate's degree + 5 years of related exempt experience or High School diploma or equivalent + 7 years of related exempt experience. Related exempt experience in any of the following: Security and Safety management or Facilities management or related exempt experience. Experience in health care industry preferred. Experience in both Security/Safety and Facilities management preferred.

Essential Physical Requirements/Working Conditions:

Must be able to bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, noise, exposure to chemicals or exposure to extreme heat or cold. Must be able to lift and/or exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Office and Health Center environment.

Required Knowledge, Skills, and Abilities:

• Must be able to work flexible hours including evenings and weekends and be on-call as needed.
• Must be able to travel as required.
• Ability to think strategically and achieve organization's goals.
• Ability to operationalize strategic goals into action plans.
• Ability to provide oversight of compliance and regulatory requirements pertaining to position.
• Strong organizational skills and ability to multi-task.
• Ability to manage details and complexity, to handle a variety of tasks simultaneously and to work under pressure.
• Strong interpersonal and communication skills.
• Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process.
• Be discreet and safeguard confidential information.
• Possess integrity and compliance - can be relied upon to act ethically.
• Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred language, and other communication needs.
• Ability to work effectively as a team member.
• Ability to lead, manage, direct, and motivate diverse groups of people and possess the skills to delegate and supervise subordinates.
• Organizational Awareness: Demonstrates a comprehensive awareness of the impact and implications of decisions and actions on other areas (departments or clinics) within the organization.
• Recovery Skills: Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions.
• Building Relationships: Shows genuine interest in others' needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
• Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines.
• Exemplify the organization's values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission.

Agency Standards:

Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction.

PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace.

Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster.