Supplier Performance Manager, OneMHS

Amazon installs a significant quantity of new buildings every year. The historical model has been to allow each integrator to use their own equipment, controls, subsystems, and methodologies. While that has allowed Amazon to be successful to this point, the variability between buildings has proven difficult to support and scale. One MHS' charge is to build partnerships to focus on consistency and scalability across our network of the future. We will be partnering with key suppliers to help them scale up their manufacturing capabilities to keep up with our needs, as well as refining their designs to drive innovation and operational uptime and better meet the specific needs of Amazon's operational environment. In partnership with WWDE, OMHS will challenge the status quo on our Gen14 AR sortables building by focusing on critical equipment, controls, and system implementation methods. We are seeking a Supplier Performance Manager to join our One-MHS team, focusing on optimizing supplier performance and driving continuous improvement across our supplier base for equipment & components for MHE systems.

This role will involve tracking procurement goals, resolving quality and performance issues, and leading value engineering initiatives. The ideal candidate will be a strategic thinker, a problem solver, and a strong communicator with a proven track record in procurement or supply chain management.

Key job responsibilities

• Track and report on the goals of the One-MHS procurement organization, ensuring alignment with overall business objectives.

• Drive the resolution of quality and performance issues that require structural fixes, working cross-functionally to implement effective solutions.

• Lead value engineering and quality improvement initiatives to enhance supplier performance and reduce costs.

• Manage supplier capacities across equipment and services, ensuring alignment with Amazon's needs and identifying opportunities for optimization.

• Measure and analyze supplier performance using aligned metrics across the MHE value chain, providing insights and recommendations for improvement.

• Conduct Monthly Business Reviews (MBRs) with suppliers to share performance data, discuss challenges, and collaborate on action plans.

• Collaborate with internal stakeholders, including category managers, procurement teams, and business units, to ensure supplier performance aligns with strategic goals.

• Develop and maintain robust supplier performance metrics and reporting, ensuring timely and accurate data for decision-making.

• Manage supplier relationships, acting as a key negotiator and escalation point for performance-related issues.

Basic Qualifications:
- Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- Can communicate effectively with all levels of the organization
- Experience in management with demonstrated leadership skills and proven ability to take on and create new assignments
- Experience in data analysis and leveraging analytics to make decisions
- Minimum of 3 years of experience in procurement, supply chain, or a related field, with a focus on supplier performance management. Prefer experience with industrial automation, robotics and controls supply chain
- Proven experience in managing supplier relationships, resolving performance issues, and driving continuous improvement initiatives. Experience in supplier capacity planning
- Experience mapping supplier design and technology roadmaps, supplier risk identification and mitigation strategies and contract manufacturing operations
- Experience with procurement tools and technologies, such as supplier performance management systems and contract management platforms

Preferred Qualifications:
- Knowledge of Amazon's business operations and procurement practices.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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