Division Network Engineer

Do you have the career opportunities as a Division Network Engineer you want with your current employer? We have an exciting opportunity for you to join IT&S - San Antonio Division which is part of the nation's leading provider of healthcare services, HCA Healthcare.

IT&S - San Antonio Division offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Division Network Engineer where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

The Division Network Engineer assists with the design, implementation, monitoring, and support the HCA division network and security infrastructure. As a primary technical resource for the division, the Network Engineer is responsible for the set-up and repair of division and facility network infrastructure, including the monitoring and diagnosis of network performance, and resolution of network-based incidents and requests reported to the division service desk, especially complex incidents requiring research and diagnostics.

The Division Network Engineer maintains the HCA network and security environments by adhering to and supporting HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of division and facility-based network equipment. This position assists with division and facility-based project planning, strategic planning, 24x7 on-call support with other members of division IT staff, and may be required to supplement facility-based, on-site support to technical resources.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Assist with the design, implementation, monitoring, and support of hardware and software to support the division network. This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action.
• Assist with the creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, and division network operations which improve service and repeatability.
• Assist with maintenance and support of division and facility-level network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls.
• Participation in and support of division and facility-level technical implementation projects.
• Provides 24x7 on-call support based on division IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment failures, etc.
• Aids and trains users on proper use of division and/or facility technology.
• Mentors and trains division Network Administrators and Associate Network Administrators, as needed.
• Participates in facility-based IT project planning, as needed.
• Effectively works with division and corporate IT&S personnel to ensure that division priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Network Engineering, corporate Security, and external vendors to support division and facility operations.
• Communicates and escalates incidents and requests beyond scope of ability to senior service resources.
• Coordinates and participates in regular division-wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved network architecture and security policies.
• Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.
• Aids and trains users on proper use of division and/or facility technology.
• Adheres to and supports HCA IT&S standards, policies and procedures.
• Maintains and protects confidentiality with regard to all aspects of patient care and employee information.
• Adheres to Code of Conduct and Mission & Value Statement.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

Required:

• Good working knowledge of the following:

• Supported networks, data architecture, applicable technologies and vendor products

• Security systems

• Utilities o Firewall, router, switch hardware and software

• Network and routing topology

• Diagnostic techniques

• Applicable communication protocols and hardware configurations

• Statistical and analytical tools for network monitoring

Preferred:

1. Demonstrates broad knowledge of network and security technologies and standards

2. Demonstrated ability to multi-task; Possesses strong analytical skills

3. Demonstrated customer orientation; strength in analytical, math, and reasoning skills

4. Effectively communicates verbally and in writing

5. Demonstrated proficiency in MS Office applications

6. Provides onsite technology support on projects

EDUCATION & EXPERIENCE

• Bachelor's degree in information systems is preferred.
• 2+ years experience with data networking technologies

• Certification in Cisco CCNA/CCDA preferred

• Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment

ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Division Network Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.