Emergency Services Tech Lead

2 weeks ago

Milwaukee, Wisconsin, United States Advocate Aurora Health Full time $60,000 - $100,000 per year
Major Responsibilities:
  • Oversee day-to-day refurbishing initiatives in the ED.
  • Conduct regular department rounds using the daily rounding tool; ensure documentation in Care Connection.
  • Provide input to ED leadership regarding equipment needs, future planning, and equipment depreciation.
  • Identify and address cleaning needs during rounds.
  • Evaluate supply usage and recommend quarterly par level adjustments to support efficiency and fiscal responsibility.
  • Represent the ED on the Leadership Team and participate in leadership meetings as needed.
  • Co-chair monthly ED technician staff meetings with the ED Manager, ACM, or Director.
  • Review patient satisfaction data related to ED technician performance and develop action plans to address unmet goals.
  • Ensure ED technicians follow all organizational safety initiatives.
  • Function as an ED technician as needed.
Education & Training Responsibilities:
  • Participate in peer interviews and provide orientation and educational support for ED technicians in collaboration with the nurse manager/director.
  • Coordinate orientation and ongoing education with department educators.
  • Identify and address ongoing educational needs of ED technicians.
  • Oversee education and maintenance of all point-of-care testing used in the ED.
  • Plan and conduct bi-annual skills days for ED technicians.
Education & Experience Required:
  • High School Diploma or equivalent.
  • 2–4 years of experience in an emergency department.
Knowledge, Skills & Abilities Required:
  • Proficiency with PC skills and familiarity with ED equipment.
  • Strong communication and customer service skills.
  • Excellent organizational and basic math skills.
  • Certification as a CNA, EMT-B, LPN, or Medical Assistant.

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