Tower Service Manager

Do you have solid leadership skills and confident decision-making abilities? Can you train, oversee, and support field crews? Are you motivated to meet goals and optimize processes? If so, you could be the full-time Tower Service Manager we need at Wisper ISP We're looking for someone who can work the second shift from 2:00 pm to 10:00 pm. If you're interested, keep reading to learn more

PAY & PERKS

We believe in building leaders at all levels of our company. In order to hire and retain employees that exemplify our core values, we offer competitive pay, excellent benefits, career development, and a positive work culture.

Our Tower Service Manager earns $65,000 - $75,000/year. We're also offering a $2,500 signing bonus; half will be paid upon hire and the other half after 6 months of employment.

This is a remote position However, you need to live within a reasonable distance from an Illinois or Missouri office so you can come in as needed. We're also offering fantastic benefits and perks, including:

• Insurance (one option has HSA with $50 per pay period Wisper contribution)
• Dental and vision
• 401(k) with up to 4% company match
• Paid holidays
• Paid time off (PTO) (including your birthday & one additional month after 7 years)
• Long- & short-term disability insurance
• Life insurance

ARE YOU A GOOD FIT?

Our Tower Service Manager oversees others' work, supports efficient workflows, and coordinates with different departments to help our business grow You can expect to:

• Work the second shift
• Manage crews' schedules, communicate with field personnel, and assist them as needed
• Coordinate with other departments to determine locations for new internet towers, identify networks in need of maintenance, and notify customers about planned outages
• Ensure field technicians complete high-quality work and comply with all safety regulations
• Train employees and work within the budget to meet equipment and workload needs
• Help HR hire, train, schedule, and review new staff
• Lead department meetings, approve time off, follow up with customers, and tackle other management duties
• Forecast large construction project timelines and track job progress

ABOUT US

With offices located in Illinois and Missouri, we are a leading local wireless high-speed internet provider in the Midwest. Even while growing at a rapid pace, we provide service with a human touch. We love to provide service to rural communities where other providers won't. Our internet service is fast and consistent with unlimited data, which is perfect for streaming favorite shows.

ARE YOU THE TOWER SERVICE MANAGER WE'RE LOOKING FOR?

Minimum Qualifications:

• 2+ years of tower climbing experience
• Ability to climb 1,000 ft. internet towers and work outdoors in all weather conditions
• Ability to complete tower training within 90 days of hire and maintain required certifications
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Ability to come into the office as needed
• Punctuality and dependability
• Leadership skills
• Excellent writing, documentation, and verbal communication skills
• Organizational skills and problem-solving abilities
• Commitment to safety, quality, and service reliability
• High school diploma or equivalent
• Current valid driver's license and an insurable driving record
• Legal authorization to work in the US

Preferred Criteria:

• 2+ years of professional experience with scheduling and Telecom/ISP
• Experience managing budgets and controlling resources
• Leadership experience
• Microsoft Excel, PowerPoint, and Word proficiency
• Knowledge of cell site design, foundation design, grounding, fencing, and tower erection

Take on this dynamic leadership position by completing our initial application today