Benefits Specialist/Case Manager

5 days ago

Toms River, New Jersey, United States Bright Harbor Healthcare Full time

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.

Position Title:
Benefits Specialist/Case Manager

Position Type:
Full Time; 40 Hours/Weekly

Benefits Eligible:
Yes; Full Benefits

Location:
Toms River, NJ

Department:
CREST

Responsibilities

  • Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
  • Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
  • Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
  • Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
  • Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
  • Monitor and assess clients' emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
  • Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
  • Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.

Requirements

  • Bachelor's Degree in a health & human services field
  • Experience with Crisis Intervention.
  • Experience doing outreach with the SMI Co-occurring
  • population, knowledge and awareness of homeless and community services available
  • Valid NJ Driver's license with less than 6 points.

Benefits

  • Full Benefits
  • 12 Paid Holidays
  • Sick Days
  • Personal Days
  • Days Accrued Vacation
  • Medical/Dental/Vision
  • Company paid Life Insurance and Long-Term Disability
  • 403B Plan with Company Match
  • Opportunities for training/education/Continuing Education Credits
  • Opportunities for Public Loan Forgiveness
  • Opportunities for Tuition Discounts from Participating Institutions

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