Healthcare Revenue Cycle Management Client Account Representative

7 hours ago

Birmingham, Alabama, United States Kassouf Healthcare Solutions, LLC Full time
We are a Birmingham, Alabama based healthcare management company in search of an In-office Client Account  Representative.  The Client Account Representative duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. This is an in-office position.

Primary Responsibilities:
  • Processes the insurance component of a patient's obligation through claims processing and payment rules.
  • Bills claims appropriately.
  • Follows up on denied claims by performing appeals and denial recovery procedures.
  • Works denied claim lines and no response claims to resolve outstanding accounts.
  • Analyzes credit balances on patient accounts and resolves.
  • Insurance verification.
  • Medisys and Mextgen experience.
  • Responds to refund request letters from insurance carriers.
  • Notify supervisor of any problem accounts, CPT codes being denied by specific insurance companies, continued error in charges and any other hindrance to their productivity or collection of A/R.
  • Compliance is a condition of employment and is considered an element of job performance.
  • Maintain HIPAA confidentiality.
  • Demographic Processing.
  • Analytical and problem-solving abilities.
  • Provide excellent customer service through phone calls and emails.
  • High level of time management and organizational skills.
  • End of the month report generation and list of all accounts not worked.
  • Performs other duties as assigned.

Education:
  • High school diploma or equivalent (Required).
  • Associate degree (Preferred).

Experience:
  • At least five years experience preferred.
  • Medical background or previous insurance billing desired.
  • Medisys and Nextgen preferred.

Physical Requirements:
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing lbs.

Job Type: Full-time In-Office.

Expected hours: 40 per week.

Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Disability insurance.
  • Flexible schedule.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Schedule:
  • Monday to Friday.

Experience:
  • Payment Posting: 5 years (Preferred).
  • Follow Up: 5 years (Preferred).
  • Healthcare Account Representative: 5 years (Required).

Shift availability:
  • Day Shift (Preferred).

Work Location: In person. Must live in the Birmingham area.

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