Clinical Quality Improvement Specialist, Ariadne Labs

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

*Job Summary*
Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions.

*Qualifications*
The Clinical Quality Improvement Specialist - Per Diem will be part of the Implementation Platform at Ariadne Labs to provide support in designing, testing, and delivering effective quality improvement solutions and implementation plans, in accordance with project goals, to meet the needs of end users. Hours for this will range from 6-24 hours per week.

The ideal candidate will have a strong experience in advising and guiding teams on the use of implementation and improvement science in a variety of clinical contexts. We are looking for individuals who embrace complex challenges and bring creativity and energy to solving them.

Primary Duties And Responsibilities:
Lead internal and external teams on the use of integrating implementation and improvement science methodology as projects move from design to spread

Manage relationships with external quality teams in their implementation efforts using knowledge in behavior change, model for improvement, and/or change management via coaching calls, webinars, one-on-one advising, implementation trainings, and other remote methods

Represent and elevate the nursing, social work, and/or clinical perspective within Ariadne Labs in developing equitable implementation tools and plans and fostering different perspectives

Drive project design and learning to co-develop clear project goals that are visible and are then applied to the development of toolkits and implementation guides that can be adapted and customized for all projects

Co-design and improve program activities, including modifying program structures, creating curricula, designing and facilitating trainings, developing agendas and testing new approaches to meet desired goals.

Develop materials, case studies, blogs, training curriculum, webinar content and any other needed materials to support implementation and dissemination activities

Synthesize lessons learned at Ariadne Labs in implementation, coaching, adaptation, and adoption of interventions among end users in order to improve the interventions and increase Ariadne Labs' ability to affect change and increase uptake of proven interventions

Contribute to grant writing, proposal development, scientific writing, and impact assessment to promote the work of the Implementation Platform.

Foster curiosity to enhance and build knowledge on quality theory and Improvement Science, and be able to apply in all aspects of our work internally and externally.

Qualifications:
BA/BS required; Bachelor of Science in Nursing or Bachelor of Social Work is strongly preferred. Masters in related field strongly preferred (MSN, MSW, MPH)

Current licensure to practice in Massachusetts as a Registered Nurse or Social Worker is strongly preferred

Minimum 5 years of direct experience working in in the field of nursing, social work, or a related clinical area is preferred

Minimum 5 years of direct experience working in the field of implementation and/or quality improvement is preferred

Strong ability to gather, synthesize and translate stakeholders' needs and provide recommendations

Strong communication skills, including technical writing, public speaking, small and large group facilitation and training

Experience working with a variety of stakeholders, including clinicians

Experience leading/facilitating complex quality improvement initiatives in the healthcare setting including QI collaboratives

Experience with managing concurrent implementation efforts with multiple teams

Project management skills, including being detailed-focused and managing towards aggressive timelines.

Able to maneuver through complex political situations to achieve desired outcomes

Strong negotiation, decision making, and delegation skills

Required Skills:
The ability to establish and maintain meaningful relationships with a diverse group of professionals

Strong planning, problem solving and analytical skills

Understanding of the principles of quality improvement and performance measurement

Proficiency in Word, Excel, and PowerPoint; Familiarity with Google Drive is a plus

Competencies:
Building Partnerships

Embracing Change

Pursuing Excellence

Teamwork and Collaboration

Organizational Awareness

Cultural Awareness

*Knowledge, Skills & Abilities*
Demonstrated knowledge and use of quality improvement methodologies and tools.

Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals.

Ability to manage multiple projects simultaneously and adhere to work deadlines.

Excellent verbal and written communication skills.

Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts).

Ability to learn and effectively use computer software, such as electronic health records and data entry tools.

*Additional Job Details (if Applicable)
Remote Type*
Hybrid

Work Location
399 Revolution Drive

Scheduled Weekly Hours
0

Employee Type
Per Diem

Work Shift
Day (United States of America)

Pay Range
$ $43.63/Hourly

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

*EEO Statement:*
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at

Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.