Personal Lines Account Manager

2 days ago


Austin, Texas, United States Ed Weeren Insurance Agency Full time $40,000 - $80,000 per year

The Personal Lines Account Manager plays a critical role in the organization as a member of the Personal Lines Servicing Team. Personal Lines Account Managers focus on specific areas of client servicing as a member of a collaborative team with the goal of providing smart, simple and timely service to all Personal Lines clients with the agency. Areas of focus are divided into the following functions: quoting new business, handling mid-term service requests and coverage questions, and renewing business in a strategic and consultive manner. Thriving Personal Lines Account Managers have a keen attention to detail, strong computer skills, enjoy a fast-paced work environment and seek to continuously improve their skill, knowledge and the operations of their team. We are seeking energetic, positive and highly-motivated individuals who want to grow in a rewarding career and positively impact the lives of their clients and co-workers.

Responsibilities:

  • Phone & Walk-In Reception
  • Consult with prospects and provide Property & Casualty Insurance solutions specific to their needs
  • Review renewing accounts to optimize coverage and cost for clients
  • Develop & maintain a strong working knowledge of our Personal Lines Insurance carriers
  • Receive & process claim information in an empathetic and timely manner
  • Maintain a neat and organized work area
  • Receive and process mail daily
  • Handle other duties assigned by Management as needed

Qualifications:

  • Active Texas General Lines Property & Casualty License (Recommended, but not required)
  • High school diploma or equivalent
  • Ability to clearly and amicably communicate orally and in writing
  • Strong organization and time-management skills
  • Ability to utilize computer programs and understand functionality, including but not limited to: Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint, Teams) and multiple internet browsers as well as a quick-to-learn approach towards new computer programs and software

Benefits:

  • Health & Life Insurance
  • Paid Holidays
  • Paid Time-Off (PTO)
  • Weekends and Holidays Off
  • Career Development & Growth
  • Professional Work Environment
  • Remote work Fridays is optional


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