Front Desk Receptionist

17 hours ago

New York, New York, United States The Moinian Group Full time

The Moinian Group is one of the largest privately held real estate investment companies in the world, pioneering in the development of state-of-the-art, visually distinguished properties.

Bring your passion for service, office management and hospitality to life as the Receptionist. This highly visible and critical to the office position serves as the liaison between residents, vendors, property teams and headquarters to deliver an upscale and highly efficient experience.

The successful Receptionist is responsible for answering and handling incoming calls, greeting all guests and vendors, handling all incoming inquiries, and being the primary contact and liaison for all office functions, always delivering a high-touch service experience.

Job Duties and Responsibilities

  • Greet visitors always delivering a hospitable and upscale experience
  • Provide administrative support to Property Management
  • Answer and effectively and route all incoming calls.
  • Responsible for maintaining contact lists and staff lists.
  • Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
  • Create presentations as needed
  • Participate actively in the planning and execution of events as needed.
  • Ensure all common spaces, conference rooms and offices are neat, organized, clean and orderly.
  • Monitor, order, maintain and organize all kitchen and office supplies
  • Point person for incoming packages, deliveries, mailing, shipping and supplies
  • Responsible to pick-up, drop-off, prepare postage/labels and coordinate courier services.
  • Coordinate with IT department on all office equipment, and AV needs.
  • Partners with Property Manager and building maintenance to ensure office equipment, AV, and all mechanical functions properly and optimally.
  • Assist in problem solving associated with all building services including- janitorial, mailroom, copier services, parking, badging, and conference rooms.

Position Requirements

  • 1-2 years of experience in high-traffic, professional services or hospitality industries preferred.
  • Prior experience as a Front Office Associate or Office Receptionist at a busy, executive office.
  • Hospitality, multi-family office management or retail experience a plus
  • Experience at a high-traffic call center or managing a busy office preferred
  • Exceptional customer service and communication skills, verbal and written
  • Strong organizational skills
  • Ability to remain calm and thrive under pressure in a fast-paced environment
  • Creative and resourceful
  • Sharp eye for detail and a relentless pursuit for excellence
  • Strong multi-tasking skills
  • Advanced, hands-on MS Office skills (emphasis on Word/Excel)
  • Hands-on approach to project management and office tasks
  • Self-starter, independent thinker, motivated and efficient

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