Community Outreach Advocate

Community Outreach Advocate

Location: Lowell, MA

Reports to: Education and Engagement Manager

Employment Type: Full-Time, Exempt

The Center for Hope and Healing, Inc. (CHH) is seeking a passionate and highly qualified Community Outreach Coordinator to support trauma-informed outreach, advocacy, and engagement efforts. This role is instrumental in coordinating our mobile healing unit, Driving Hope, and building strong partnerships with community organizations to expand survivor-centered services.

Why Join Us?

At CHH, we are committed to empowering survivors, advocating for systemic change, and fostering a culture of healing and resilience. If you are passionate about social justice and community engagement, this is an opportunity to make a meaningful impact.

• Retirement Savings – Access to a 401(k) plan to help you invest in your future.
• Comprehensive Health & Dental Coverage – 70% of premiums covered by CHH
• Prioritized Mental Health & Wellness – Access to our Employee Assistance Program (EAP), providing free, confidential counseling and additional resources to support your well-being.
• Generous Paid Time Off – Enjoy 96 hours of PTO annually (accrued monthly after 90 days),
• Paid Holidays & Winter Office Closure – Two weeks of paid holidays and a paid winter office closure (December
• 4 day work week, Closed Fridays
• Flexible work schedule, Three days in office (M/W) One day remote
• Professional Development Investment – We provide $500 annually for training, certifications, and other professional growth opportunities.
• Wellness & Resilience Support – Participate in team-building retreats and resilience-building activities to recharge and stay connected.
• Free Parking – 100% employer-paid parking.
• Join our team and be part of an inclusive, mission-driven organization that values your expertise, invests in your growth

Your Role in This Mission:

As Community Outreach Advocate, you will:

• Develop and maintain partnerships with local organizations, community leaders, and service providers to enhance outreach efforts.

• Coordinate Driving Hope's mobile healing unit schedule, presence, and community appearances to ensure accessibility for survivors.

• Research and identify strategic locations within the community to serve priority populations.

• Organize and participate in community events, focus groups, and public awareness campaigns to promote CHH's services.

• Provide trauma-informed, culturally responsive direct services to survivors, including 1:1 crisis counseling and referrals.

• Assist with emergency resource distribution and outreach material dissemination.

• Ensure services remain accessible and relevant to diverse populations, including BIPOC, immigrant, and LGBTQ+ communities.

• Support survivors with navigation of essential services such as housing, healthcare, and public assistance.

• Participate in 24-hour hotline coverage, medical advocacy response, and web-based chat support.

• Work closely with internal teams to coordinate outreach strategies and strengthen CHH's community presence.

• Support training and capacity-building initiatives, including assisting in CHH's internal Rape Crisis Counselor (RCC) training.

• Maintain accurate records and data tracking to assess program impact and ensure compliance with reporting requirements.

• Support annual development plan in collaboration with Executive Director and Education and Engagement Manager

• Assist with the production of marketing materials including flyers, e-newsletters, drafting appeals, timely acknowledgements and correspondence

• Contribute community stories and data that highlight impact for reports, social media, and donor communications

What We're Looking For:

• Advanced degree in social work, psychology, community organizing, or related field preferred.
• 1-2 years of experience working in survivor advocacy, crisis response, or gender-based violence services.
• Massachusetts Rape Crisis Counselor Training (or willingness to complete upon hire).
• Strong understanding of culturally relevant practices for BIPOC, immigrant, and underserved communities.
• Familiarity with Greater Lowell communities and service networks.
• Excellent communication, organizational, and relationship-building skills.
• Ability to work a flexible schedule, including some evenings and weekends as needed.
• Proficiency in Microsoft Office Suite and Google platforms.

Why This Role Matters:

This position is not just about outreach, it is about breaking barriers to access. Many survivors, particularly those from marginalized communities, face challenges in finding safe and supportive services. We strongly encourage candidates from diverse backgrounds, including people of color, LGBTQ+ individuals, and survivors, to apply.

Ready to Apply?

To apply, please send your resume, cover letter, and writing sample to with the subject line: Community Outreach Advocate Application. No phone calls, please.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Lowell, MA 01852