Vice President, Pharmacy Services

ABOUT VISANTE

We are a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals bring deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.  

Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives. 

ABOUT THE POSITION

The Vice President, Pharmacy Services is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health system sector. This role focuses on driving business growth, ensuring the successful execution of pharmacy services partnerships, staff engagement, and client success. The Vice President leverages subject matter expertise in medication access, specialty pharmacy, and infusion pharmacy to align Visante's innovative solutions with client goals and deliver measurable, sustainable outcomes.
 

Principle Duties and Responsibilities 

Partnership Operations Execution

• Directly responsible and accountable for operational execution and success including: 
• P&L and business growth
• Staff oversight, training, HR, engagement, etc.
• Compliance - BOP, state, federal, accreditation, etc.
• Workflow efficiency - Responsible to find unique and innovative ways to reduce the cost to fill
• Trade relations and market engagement - Responsible for driving strategic relationships in the markets served in order to provide a better patient experience, increase access to payers and LDDs, and show organizational support towards our clients' mission in their markets. 
• Quality/Safety - Responsible for ensuring best in class quality and safety standards. 
• Partner with Sales, Analytics, and Executive Leadership to support and expand new business and partnership opportunities.

Partnership Execution

• Define the strategic vision and execution roadmap for each client engagement.
• Collaborate with internal project teams to set expectations and manage communications both internally and externally.
• Establish meeting cadence and structure for both internal teams and client stakeholders to support transparency and alignment.
• Ensure timely and accurate response to client requests, fostering high levels of satisfaction and trust.
• Oversee the development and QA of client-facing reports, including financial and performance KPIs with cross-functional teams.
• Address and resolve client issues with strategic, solution-oriented approaches.
• Monitor engagement performance, track outcomes, and recommend adjustments to enhance results.
• Communicate financial trends and outcomes to client executives with clear, actionable insights.

Executive Relationship Building and Business Development

• Build and maintain trusted relationships with hospital and health system executives, serving as the primary point of contact.
• Oversee the overall success of long-term engagements across multiple client sites.
• Lead renewal efforts and ensure client satisfaction through delivery of measurable value.
• Represent Visante through thought leadership activities, including publications and speaking engagements.
• Identify and pursue opportunities to expand services within existing accounts.

Quality Assurance

• Establish and uphold quality standards to ensure excellence across all client deliverables.
• Collaborate with client pharmacists-in-charge (PICs) to maintain compliance with legal, regulatory, and accrediting body standards.

Team Leadership

• Provide oversight for managed services team members while possessing the requisite subject matter expertise to effectively communicate internally with teams and externally with clients. 
• Serve as the leader (and in many cases the direct supervisor) for onsite and remote Visante employees supporting partnerships.

Requirements

Education

Required: Bachelor's degree in pharmacy or Pharm D. from an ACPE certified school of pharmacy. 

Preferred: Master's Degree.  Successful completion of an ASHP Health System Pharmacy Administration and Leadership residency program. 

Experience

Required: 5 years of progressive pharmacy leadership experience in strategic or operational roles. 

Preferred: Experience as a healthcare executive or in healthcare consulting.  Experience in specialty pharmacy, medication access, and/or infusion services is preferred.   

Special Skills: 

• Exceptional Client Relationship Management: Strong interpersonal skills with emotional intelligence, fostering long-term relationships and trust.
• Team Leadership & Motivation: Proven success in inspiring and motivating matrixed teams to achieve outstanding results.
• Strategic Thinker: Ability to influence perspectives, develop innovative solutions, and drive business growth.
• Collaborative & Cross-functional: Highly collaborative, with a strong team orientation and adept at navigating complex, dynamic environments.
• Problem Solving Expertise: Skilled in diagnosing complex challenges and implementing creative, analytical solutions.
• Effective Communication: Outstanding verbal and written communication skills, including presenting complex ideas to senior executives.
• Project Management: Able to prioritize competing demands, manage multiple projects, and deliver high-quality results on time.
• Technical Proficiency: Proficient in MS Word, Outlook, PowerPoint, and Excel.
• Willingness to Travel: Comfortable with domestic travel as required. 

Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role. 

Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations