Commercial Property Manager

**Please note that we will follow-up to your application via email. Often those emails are captured in Junk Mail. Please check your email frequently for communication from us regarding your application.**

Are you a self-motivated and highly resourceful person who is capable of dominating the markets we serve? Do innovation, information, and teamwork excite you? Are you an avid learner who is always looking to improve?

TOK is seeking a talented Commercial Property Manager who will be responsible for protecting, maintaining, and enhancing the value of commercial real estate assets in order to maximize the owner's financial return and for the benefit of the tenants, consumers, and the company. This is accomplished by independent direction and coordination of the property's operational and financial activities, leasing, and marketing. This employee represents the property owner to both the tenants and the public.

Who We Are:

• Locally and independently owned company founded in 1991.
• The leading commercial real estate firm in Idaho.
• Voted by our employees as one of Idaho's Best Places to Work for eighteen (18) consecutive years. We encourage you to join our team and see why

As a Commercial Property Manager, a typical day includes performing these essential duties and responsibilities:

• Acts as primary coordinator to ensure that company fully meets and exceeds contractual property management obligations. Responsible for all management-related duties in order to best serve each property, representing the owners as 'clients' and tenants as 'customers'.
• Manages portfolio in efforts to protect, maintain, and enhance the value of certain assigned commercial real estate assets in order to maximize the owner's financial return and for the benefit of the tenants, clients, and the Company.
• Reviews and enforces all terms of leases, insurance and service contracts. Understands and upholds all terms and conditions of property management agreement and explains to client as needed the extent and scope of management responsibilities, services to be performed, and costs for services. Likewise, is aware of what management contract does not provide and what additional charges may be billed to the client or tenant as work outside the normal scope of engagement.
• Develops a property budget with annual projections for anticipated income and budgeted operating expenses and capital improvement expenditures for client's approval. Assisted in this effort by a Property Accountant.
• Visits properties and reports property conditions (preventive and emergency) to the property owners. Assisted in this effort by a Maintenance Technician.
• Coordinates with leasing brokers on issues of new leases, renewals and tenant improvements.
• Oversees the maintenance of property conditions (preventive and emergency), contracts for and oversees capital improvements and alterations, renovations or reconditioning of property as specified in property management contract, or per the owner's directions or lessee's agreement.
• Oversees collection of rents and other tenant charges.
• Employs or contracts for services of security, maintenance, and grounds keeping personnel and on-site management personnel, as required, plus manages, directs and monitors performance of same.
• Directs disbursement strategy on behalf of clients.
• May contact utility companies to arrange for transfer of service for tenants and owners.
• May assist with eviction of tenants in compliance with lease terms, court order and directions from legal counsel and owner.
• Enforcement of compliance for building code, occupancy certificates & annual inspections of fire life safety systems within properties managed.
• Oversees preparation of financial statements and reports on status of properties to include annual budget preparation, monthly bill coding, financial document preparation, review and analysis including cash flow, income statement, general ledger, A/R & A/P, delinquencies, and balance sheet.
• Provide support to owners and accounting staff in the event of property sale, appraisals, refinance or account changes.
• Oversees bookkeeping functions in conjunction with Property Accountant: credits rent receipts and debits account for disbursements, such as mortgage, taxes, and insurance premium payments, management services costs, and upkeep and maintain costs.
• Works closely with Co-Manager to ensure portfolio and property information is effectively communicated between both managers.
• Participates in the on-call rotation for after-hours and emergency services related to the property management portfolio, ensuring prompt response and resolution to urgent issues.
• May supervise on-site staff.
• Reliable and predictable attendance required.
• Other duties as assigned by Management.

Requirements

Essential knowledge, skills and abilities needed to succeed:

• College degree strongly preferred or equivalent experience.
• Some property management experience is required. 3 years of experience as a Property Manager preferred.
• Advanced skills or exceptional ability to learn advanced software programs in numerical computations, financial and accounting applications mandatory.
• Will be able to use the Yardi lease management system to include but not limited to: creating budgets, producing monthly financials, sending out tenant rent statements, correcting and approving invoices.
• Displays excellent oral and written communication skills and proficiency in necessary computer software.
• Demonstrate the ability to maintain professional relationships with owners, tenants, vendors & staff while providing high levels of service to owners and tenants by communicating clear and timely responses to issues, requests, problems and regular reporting.
• Ability to remain professional while occasionally working in stressful situations.