Senior Customer Experience Program Manager

1 week ago


San Diego, California, United States Microsoft Full time
As part of the Windows and Windows Cloud product group, the Windows Cloud Customer Acceleration Team engages with Windows in the Cloud's most strategic customers via a data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for customer-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge.   

Come join a team focused on learning from deep technical engagement with customers to improve Windows 365 and Azure Virtual Desktop (AVD) to accelerate adoption of Windows in the cloud. 


As a Senior Customer Experience Program Manager - Top Secret you will engage with our most strategic customers across the Americas region to help clear adoption or sales blockers and gather engineering insights to assist in the development of the Windows 365 and Azure Virtual Desktop offerings. This opportunity will allow you to develop your skills as a Customer Experience Program Manager, understand nuances of varied Industries across the region, and apply this knowledge to help drive engineering innovations. This is a flexible working opportunity allowing for up to 100% work from home and requires approximately 25% travel throughout the region.


Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


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