Sup House RN PRN nights

2 weeks ago


Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

Job Summary

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff.

RSWH

Essential Functions

  • Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
  • Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.
  • Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
  • Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
  • Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
  • Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
  • Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
  • Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
  • Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
  • Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
  • Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
  • Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
  • Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
  • Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
  • Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Leadership Responsibilities

  • Supervision and Staff Management
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
  • Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
  • Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
  • Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
  • Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

  • Associate Degree or higher preferred
  • 1-2 years of related experience in the profession required
  • 1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

  • Strong leadership, organizational, and communication skills.
  • Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
  • Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
  • Communicate effectively with leadership, team members, and stakeholders.
  • Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
  • Problem-solving and critical thinking skills.
  • In depth knowledge of industry best practices and regulatory compliance (if applicable).
  • Strong organizational and time management skills.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required
  • BCLS - Basic Life Support required and
  • Health Services\ACLS required


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