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Regional Program Director – Northern California
8 hours ago
Evolve offers the best in therapy and recovery options for residential and outpatient treatment programs for teens. We help adolescents 12 to 17 years old struggling with mental health, substance abuse, or behavior issues. Evolve offers a one-of-a-kind experience that serves teens and their families from across the country from our California-based treatment centers. We focus on positivity, equipping teens for change, and growing the whole person in a setting that's comfortable and feels like home.
We're dedicated to clinical excellence, and we know that you'll bring your unique contribution to healing families in profound ways. Our work here is special, it's meaningful, and it's bigger than all of us. That's why it takes a true community, aligned in purpose, committed to lifting each other up each day.
Job Summary:
The Regional Program Director plays a crucial role in leading and overseeing multiple residential programs. This high-level leadership position involves ensuring compliance with operational and clinical policies and procedures, providing supervision to key staff, and actively participating in various aspects of program management.
Key Responsibilities:
- Act as a high-level leader to the residential programs in a region and ensure that all operations and clinical policies and procedures are adhered to
- Provides direct supervision to the Program Directors and Associate Therapists in the region; meet weekly with each direct report to provide support and ensure compliance
- Visit each program in the NorCal region at least three times per month, and more when needed
- Meet weekly with Vice President of Operations and bi-monthly with the Chief Clinical Officer
- Meet bi-monthly with Regional Medical Director
- Assist Program Directors with determining the recruiting needs for the region
- Facilitate regular Program Director formal and informal meetings for the region
- Participate in monthly Facility Operations Meetings to coordinate on cross-department projects and concerns
- Conduct weekly informal audits of clinical documentation cosigning for each program in the region; provide feedback and guidance to Program Directors on program adherence to documentation standards, as needed
- Participate in quarterly Incident Report and Discharge Review meetings
- Participate in quarterly Hiring and Retention Trends Review meetings
- Ensure that the Program Directors in the region are executing their duties effectively, including, but not limited to:
- Ensuring that the Program Directors are hiring in a timely manner commensurate to the needs of the program
- Following the Utilization Review Teams chat and providing feedback and guidance to the Program Director, as needed
- Ensuring discharge planning is executed effectively
- Ensuring that the Program Director is maintaining positive relationships with program staff
- Ensuring that staff performance and disciplinary issues are attended to in a timely manner
- Ensuring that the Program Director is following up on compliance report cards, chart audit feedback, etc.
- Ensuring that the Program Directors are conducting clinical debriefs with their teams, as needed
- Ensuring that Program Directors are keeping their program presentable and "tour ready" at all times
- Ensure programs are completing KCAT outcomes
- Facilitate clinical debriefs as needed, per the Clinical Debriefing Policy and Procedure
- Facilitate and coordinate comprehensive training for new Program Directors in the region, including providing 1:1 training on clinical documentation and clinical procedures, scheduling trainings with relevant departments, etc.
- Assist with training new Primary Therapists in the region when the Program Director is still within the first 90 days of employment; otherwise, ensure that Program Directors are providing effective training for new Primary Therapists
- Facilitate 2nd interviews for all Primary Therapist and Operation Manager candidates in the region
- Facilitate 1st interviews for all Program Director and Associate Therapist candidates in the region
- Participate in Chef candidate test cooks
- Provide the final approval for all nurse, chef, and clinical hires in the region
- Sit in on Residential Counselor interviews during a Program Director's first 90 days of employment
- Approve all requested changes to program schedules
- Support PDs with determining disciplinary actions needed as well as appropriate documentation (write-ups, Coaching Plans)
- Provide clinical consultation to Program Directors in the region, as needed
- Help Program Directors problem solve admission-related issues
- Participate in employee and client legal consultations, as needed
- Collaborate with managing and responding to client and family grievances
- Complete the Group Home Administrator course and becomes licensed as a Group Home Administrator
- Assist with planning and facilitating Program Director Leadership Retreats
- Participate in clinical and operations workgroups, as needed
- Attend Evolve employee events
- Attend at least one conference annually
- Other duties as assigned by VP of Operations or CCO
Qualifications:
- Licensed Marriage & Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Clinical Social Worker (LCSW) in the state of California.
- Must be licensed for at least two years and be able to provide BBS supervision to associates and trainees
- Minimum one year in a supervisory role required
- Must possess a valid California Driver's license.
- Must be able to pass a LiveScan background check and clear federal and state criminal background checks, and child abuse indexes.
Preferred Qualifications:
- Previous work or volunteer experience with teens or working in a group home (teens or adults)
Pay Range:
- $150,000 to $155,000 annual salary
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off - We understand a healthy work/life balance is crucial for our success, so we maintain a flexible Paid Time Off policy. Employees start accruing PTO immediately upon hire. In addition, employees receive paid holidays, paid sick days, and time off for bereavement and religious observances.
- Flexible Spending Accounts (FSA)/Healthcare Flexible Spending Accounts (HSA)
- Employee Assistance Program (EAP) - As a mental health treatment provider, we understand the importance of maintaining the emotional health and personal well-being of each member of our staff.
- Retirement Planning
- Professional Training - We invest in professional growth, offering quarterly continued education, ongoing training, and professional development courses for all employees.
- Free Meals – Employees working at our Residential Treatment Centers are offered free meals provided by our in-house chef.
- Remote Work/Flexible Schedules – Eligible positions only* We understand the value of providing our eligible employees with the option for remote work and flexible schedules. These arrangements can enhance work-life balance and contribute to our team's overall well-being.
Equal Opportunity Employer: Evolve Treatment Centers is committed to fostering a diverse and inclusive work environment. We firmly believe that every individual deserves an equal opportunity to thrive and contribute to our organization. We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, military status, marital status, or any other protected status in accordance with applicable federal, state, and local laws.
