Account Director, Health Communications

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

The Account Director serves as the primary client partner and strategic lead for health communication campaigns. This role combines client relationship management, project leadership, and business growth responsibilities, ensuring delivery excellence and alignment with client objectives.

Location: Remote

As an Account Director you will:

• Client Leadership: Build and maintain strong client relationships; act as the main point of contact for senior stakeholders.

• Campaign Oversight: Lead planning and execution of multi-channel health communication campaigns, including formative research, media placement, and digital/social activities.

• Project Management: Manage timelines, budgets, and workflows; oversee QA/QC processes to ensure high-quality deliverables.

• Team Coordination: Direct cross-functional teams (creative, marketing, analytics) and external partners to achieve campaign goals.

• Performance Analysis: Monitor KPIs, analyze campaign metrics, and optimize strategies based on data insights.

• Business Development: Contribute to revenue growth by identifying new opportunities and supporting proposal development.

Basic Qualifications:

• Must be able to obtain and maintain a public trust clearance

• U.S. Citizenship required (required by federal government for the position)

• Bachelor's degree in Communications, Marketing, Public Health, or related field.

• 5+ years managing large-scale communications or marketing contracts, including budget and schedule oversight.

Preferred Qualifications:

• Experience with federal health clients or public health campaigns.

• Familiarity with tools like Smartsheet and project management methodologies.

• Prior award-winning campaign experience a plus.

Professional Skills:

• Strong project management skills, including planning, organization, and multitasking.

• Excellent interpersonal (verbal, written), active listening, and organizational skills

• Proficiency with project management tools (e.g., Smartsheet, Asana, Trello, ) and MS Office Suite.

• Strong leadership, organizational skills, and attention to detail

• Excellent time management skills, with the ability to prioritize and multi-task in a fast-paced environment

• Ability to work collaboratively and establish strong working relationships with colleagues and clients

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98, $166,919.00DC Remote Office (DC99)